Fuse Energy vs British Gas – Which Supplier Is Better?

July 24th, 2025
Fuse Energy vs British Gas – Which Supplier Is Better?

Who Are Fuse Energy and British Gas?

Fuse Energy is a new energy supplier in the UK. The company gives people 100% renewable electricity. They use wind and solar power. Their prices are good and competitive, providing perhaps the best energy deal. Fuse cares about sustainability and uses low-carbon ways to deliver energy. The mobile app from Fuse is simple and easy to use. This digital-first app is made for energy customers who want to control their bills, send meter readings, and make direct debit payments. If you use the app, it can help you get things done fast. Because of this, Fuse is a good choice for UK energy customers who want clean power.

Fuse Energy

  1. Parent Company: Fuse Energy
  2. Customer Base: This is a new supplier that is growing fast in the UK energy market.
  3. Headquarters: It has its office in the UK.
  4. Main Services: You can get gas, electricity, renewable energy, and smart meters from them.
  5. Renewable Electricity Commitment: They use 100% renewable electricity.

Fuse Energy is a new supplier in the UK energy market. The company gives people a way to get renewable energy. All the energy from Fuse Energy is 100% renewable and comes from solar panels and wind sites. Fuse Energy is not like other energy firms. Most of what they do is online. You can use their mobile app to check what you need to know or to pay your bills. They set up direct debit payments, so you pay for what you use without trouble. If you want clean energy from a company that is new and does things through an app, then Fuse Energy could be right for you.

British Gas

British Gas is a big UK energy provider company. It is one of the “Big Six” suppliers. More than seven million people use their services. The company offers different plans for people in the UK. You can choose a standard plan, a green plan, or a time-of-use tariff. British Gas also helps people who need to use prepayment meters. The call centre support team is good and is there to help UK customers.

  1. Parent Company: The parent company is Centrica.
  2. Customer Base: There are over 7 million homes that get these services.
  3. Headquarters: The main office is in Windsor, England.
  4. Main Services: They give gas, electricity, home services, smart meters, and business energy.
  5. Renewable Electricity Commitment: They give both standard and green tariffs to people.

British Gas is one of the big energy companies in the UK. It gives energy to people in England, Scotland, and Wales. You can choose different tariff plans with them. The company offers you the choice between a fixed-rate tariff and their cheapest variable tariff. British Gas also puts money into renewable projects and has some standard energy tariffs.

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Energy Prices and Tariff Comparison

The energy price cap from Ofgem controls the energy costs that people pay. From September 2024, the cap will be £1,717 each year. This is for a standard home that uses monthly direct debit to pay. Here is a price comparison:

How Do Their Prices Compare?

Energy prices in the UK are set by the energy price cap. Ofgem is the group that makes the rules for this cap. The cap limits what companies can ask for from people who have default tariffs. Ofgem looks at the energy price cap every three months and can change it. As of March 2025, this is how the energy prices from Fuse and British Gas compare for a standard home.

Standard Variable Tariff Comparison

Supplier Tariff Type Electricity (p/kWh) Gas (p/kWh) Electricity Standing Charge (p/day) Gas Standing Charge (p/day) Exit Fees
Fuse Energy Variable 24.20p 6.10p 61.50p 31.50p None
British Gas Standard Variable 24.50p 6.24p 60.99p 31.66p None

Key Takeaways:

  • Fuse Energy is a little less in price for both electricity and gas unit rates.
  • Both Fuse and the other provider have about the same standing charges. They also do not have any exit fee on their variable tariffs.

What About Fixed Tariffs?

Fixed tariffs set a price for gas or electricity. The price does not change for a certain time, often 12 or 24 months. This way, people know what they will pay and can plan how to spend their money. This is good if you want price certainty.

Fixed Tariff Comparison (as of March 2025)

Supplier Tariff Name Electricity (p/kWh) Gas (p/kWh) Exit Fee (per fuel) Contract Length
Fuse Energy Fixed Green Tariff 23.50p 6.00p £30 12 months
British Gas Fixed Saver 24.00p 6.10p £75 12 months

Key Takeaways:

  • Fuse has lower prices for each unit and the exit fee is also cheaper.
  • If you pick the fixed plan with British Gas, you will pay more. You will also have to stay with them for a longer time if you switch in the middle of your contract.

Are Both Suppliers Renewable?

Feature Fuse Energy British Gas
100% Renewable Electricity Yes Only on select tariffs
Main Renewable Sources Solar, Wind Wind, Nuclear, Hydro
Green Gas Option No No
Solar Panel Support Yes Yes
Investment in Renewables Yes Yes

Fuse Energy gives you 100% renewable electricity on every plan. This is standard and you do not have to ask for it. When you go with fuse energy, you get clean electricity from the start.

British Gas also has some renewable choices, but these are not their standard plans. If you want a renewable option from them, you have to ask for it. By default, you do not get this with British Gas.

If you choose fuse, you will get renewable electricity every time. But with British Gas, most people will not get it unless they ask for something new.

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What’s the Customer Service Like?

Customer service is important for UK homes when picking between them. The way the two compare can be seen by looking at their Trustpilot scores and how many reviews they have on the site.

Supplier TrustScore 5★ 1★ Total Reviews
Fuse Energy 4.6/5 89% 6% 553
British Gas 4.2/5 61% 23% 269,339

Key Observations:

  • Fuse Energy gets fewer complaints from people and has higher scores when it comes to how happy the customers are.
  • With British Gas, you can talk to customer support using the phone, website, or a mobile app, but Fuse is mostly about using the app first.

How Do They Handle Billing and Payments?

Feature Fuse Energy British Gas
Direct Debit Yes Yes
Prepayment Meter Support No Yes
Credit/Debit Cards No Yes
Mobile App Yes Yes
Payment Flexibility Limited High

If you want to pay using a card or pay before using, British Gas is better for you. But if you like to pay by direct debit and want an easy app to use, then Fuse is the one you should go for.

Do Both Suppliers Offer Smart Meters?

Feature Fuse Energy British Gas
Smart Meter Rollout Yes Yes
Time-of-Use Tariffs No Yes
Remote Meter Readings Yes Yes
App to Track Usage Yes Yes
Smart Support Basic Advanced

British Gas has time-of-use tariffs. These help people with an electric car, or those who can change their routine, save money. You can do this if you try to use less electricity when it is a busy time.

How to Submit Meter Readings

For Fuse Energy

  1. Open the Fuse Energy app.
  2. Go to your account dashboard.
  3. Enter your latest meter readings to see your up-to-date usage.
  4. Confirm your entries and submit them to Fuse.

Smart meters can send the readings by themselves. Fuse is there to help with energy efficiency. It gives you real-time data about how much energy you use.

For British Gas

  1. Log in to the British Gas app or website.
  2. Click on “Submit Meter Reading.”
  3. Type in your readings.
  4. Confirm it, and you will get a billing update.

Smart meters are supported too. The smart meters send their readings to us on their own.

How to Submit Meter Readings

Can You Switch Easily Between These Suppliers?

Switching is easy when you use a trusted energy comparison service like Free Price Compare. Here is how you can do it:

  • Check your current tariff and find out what your unit rates are.
  • Use our tool to compare energy prices next to each other.
  • See what you could save by looking at your yearly use.
  • Switch online. You do not need anyone to come to your home.

We suggest that you switch when your current deal ends. You can also choose to change when there is a price cap change, like on 1st April or 1st July. This is because these times can affect how prices go for you.

How Do They Compare for Electric Vehicle Owners?

If you have an electric car charger or are thinking of getting a heat pump, the tariff you choose matters a lot. British Gas offers off-peak tariffs. This is helpful for people with electric cars. Fuse does not give a special EV tariff right now. But, with Fuse, their standard rates are cheaper.

What Are the Main Differences?

Feature Fuse Energy British Gas
Cheapest Fixed Rate Tariff Yes No
Exit Fees on Fixed Tariffs £30 £75
Fully Renewable by Default Yes No
Smart Meter with Time-of-Use No Yes
Trustpilot Score 4.6 4.2
Payment Flexibility Limited (Direct Debit) Broad (Card, Prepay)
App-First Experience Yes Yes

If you are looking for the cheapest rates and low exit fees, Fuse can be a good choice. This is also a great option if you care about renewable energy. But if you want more ways to pay and bigger support, British Gas might fit you better.

FAQs About Fuse Energy vs British Gas

Which supplier is cheaper overall?

Fuse Energy gives you cheaper prices for both variable and fixed tariffs. The unit rates in fuse energy are lower. Also, with fuse, the exit fees are smaller.

Does British Gas offer 100% renewable electricity?

Fuse Energy gives you only green plans. You get 100% renewable electricity as standard with this.

Can I compare energy prices across both?

Yes — you can use Free Price Compare to check the energy prices. It lets you change your provider in just a few minutes.

Which supplier supports prepayment meters?

British Gas helps with prepayment meters. Fuse Energy does not help with these meters at this time.

Which supplier has better customer service?

Fuse Energy has a higher score on Trustpilot. British Gas gives you more ways to reach out, and it is a name that many people know.

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