EDF Heating Cover: What You Need to Know

October 6th, 2025
EDF Heating Cover: What You Need to Know

EDF is known as one of the biggest energy suppliers in the UK. The company also gives heating cover and boiler insurance through their BoilerCare support plans. People who use these support plans get help with their heating equipment and hot water. The plans help make sure you feel safe if the boiler breaks, hot water stops, or big repair bills come up when there is a problem in the heating equipment.

In this guide, we tell you how EDF heating cover works. You will see what is covered in plans like BoilerCare Total and BoilerCare Value. We talk about the usual prices, what is not in the cover, and what people say about it. This guide also shows why it is good to check boiler cover and energy prices together. Doing these things at the same time can help you save money in the long run.

What is EDF heating cover?

EDF heating cover helps you look after your gas boiler, hot water, and the central heating system. It also looks after the heating controls in the house. There are support plans to pick from. You can choose to cover just the boiler or get full protection for home emergency claims.

These rules are made by General Insurance PLC. If you need boiler repairs, a safe and qualified engineer will be there to help. This gives you regulated insurance, ongoing maintenance, and full support for your home.

What levels of EDF heating cover are available?

EDF currently offers three main support plans:

Cover Option Level of Cover What’s Included Annual Service Typical Cost*
BoilerCare Value Basic boiler insurance Repairs if your boiler breaks, annual service Yes From ~£12/month
BoilerCare Total Boiler + central heating system Adds radiators, heating equipment, controls, boiler pressure checks Yes From ~£15/month
HomeCare Cover Boiler, heating, plumbing, drains & electrics Full home plan including home emergency claims Yes From ~£19/month

Full price will change based on a few things. It will be different if your boiler is older or newer. The place where you live also matters. It depends on the excess that you pick. If you are an EDF Energy customer, the price may change for you too.

EDF offers two plans for landlords. These are BoilerCare Landlord and BoilerCare Gold. These are made to help take care of rental homes. Both packages give you Gas Safety Certificates. They also help fix related problems. This can be leaky pipes or drain systems that are not working right.

What is included in EDF heating cover?

  • Book an annual boiler service to help keep your boiler in good working order and safe.
  • There is no limit on how many times you can call for boiler repairs.
  • You get cover when your boiler breaks, and also for things like flue, controls, radiators, and boiler pressure checks.
  • A helpline is open all day, every day. If there is an emergency, you get a fast response.
  • You can get help from a network of local engineers spread across the country.
  • If a full repair can’t be done right away, you get temporary repairs.
  • Ongoing maintenance can help your boiler and heating system work well for a longer time.
  • The higher-tier support plans offer help with plumbing, drains, and electrics too.
  • If you are a landlord, support plans come with a Gas Safety Certificate.

Save More with Dual Fuel Energy Tariffs

Switch both gas and electricity in just 6 minutes and cut your bills.

What is not covered by EDF heating cover?

Just like every other company that gives boiler cover, EDF does not include some things.

  • Boilers that can’t be repaired without spending too much money, and in this case, you may have to get a replacement boiler.
  • Heating equipment that isn’t gas, like systems that run on oil or electric power.
  • Homes that are not found in mainland UK.
  • Faults or related problems that were already there before your policy began.
  • Cosmetic changes or upgrades that you don’t need.
  • The full price to get a replacement boiler is not covered. This includes repairs and maintenance only, and not buying a new boiler.

How much does EDF heating cover cost?

EDF heating cover is more affordable when you look at its price compared to British Gas HomeCare.

  • BoilerCare Value: It starts at about £12 for each month.
  • BoilerCare Total: The price begins at around £15 every month.
  • Full HomeCare: You have to pay from about £19 per month.
  • BoilerCare Landlord: How much you pay will change based on your property type and if you want boiler replacement cover.

Costs go up or down depending on how old the boiler is and the energy use. The excess you choose also makes a difference. EDF Energy customers may get more savings if they join support plans.

How much does EDF heating cover cost

How does EDF heating cover compare with other providers?

Feature EDF Heating Cover British Gas HomeCare Hometree
Annual Service Yes Yes Yes
Unlimited Call Outs Yes Yes Yes
Pricing From £12/month From £19/month From £12.95/month
Transparency Clear, support plan based Renewal hikes common No price-hike promise
Replacement Boiler Not included Not included Not included
Customer Reviews Mixed Mixed Often stronger

EDF heating cover is often cheaper than British Gas, but it might not include replacement boiler cover. Hometree and a few other companies try to make prices easy to read. They also try to keep renewal prices from going up a lot.

Customer service and reviews

Positives

  • BoilerCare Value is a good choice. It is also affordable for those starting out.
  • When you choose this plan, you get an annual service. That service has checks for carbon monoxide safety too.
  • Safe engineers from this company are found across the country.
  • If you want more, you can check BoilerCare Total and HomeCare packages. These come with full cover.

Negatives

  • People may not know this brand as well as some of the big ones.
  • Some people say they had to wait for a while with home emergency claims.
  • A replacement boiler is not included in the cover, so if your boiler breaks or stops working, you will have to pay a lot for it.

Prepayment Meter Tariffs – Find Cheaper Options Today

Compare top-up tariffs in your area and cut your prepayment energy costs.

Why compare boiler cover and energy prices together?

Because you can pick EDF for your energy supply and for your boiler cover, you get to look at both your energy use and heating cover at the same time. This way, it is easy for people to see all of this in one place.

  • Compare boiler cover: You should take some time to see all your choices. This helps you get the right kind of boiler cover for you.
  • Compare energy prices: You can change to a better EDF Energy plan or go with a different company. This can help bring your bills down each month.
  • Combine both: If you get boiler cover and also look for good energy prices, you can feel safe knowing big repair bills will not be a big problem. At the same time, this can help you make your energy bills cheaper later on.

Customers who get both at the same time often find they save the most on their home costs.

FAQs about EDF heating cover

Does EDF heating cover include an annual service?

Yes, you get an annual service with each plan. A Gas Safe engineer will come to do this. The engineer will check your boiler pressure. He will also look at your heating equipment.

Can I make unlimited call outs with EDF heating cover?

Yes, with EDF’s BoilerCare support plans, you can call them any time your boiler breaks. You will feel safe, knowing that the support plans are there for you.

How do I make a claim on my EDF heating cover plan?

You can get help from EDF Energy by calling them or by using your online account. EDF Energy will look at your support plan and then set up a time for a local engineer to visit you. If you need it, they will also give temporary repairs.

Can I get EDF heating cover for my rental property?

Yes, BoilerCare Landlord is here to help you. There is the Gas Safety Certificate that comes with it. You will also get an annual service every year. There is help for related problems too, like leaky pipes.

Are there special offers or discounts on EDF heating cover?

Yes, EDF Energy sometimes has special deals for new customers. You can get lower prices in the first year. You may also pay less than the full price on their support plans.

How do I cancel my EDF heating cover plan?

You can end your plan in the first 14 days if you want and you can get all your money back. This is only if you have not made a claim on it. After these 14 days, how you can cancel will depend on the kind of support plan you have and the way you pay for it.

Does EDF heating cover carbon monoxide issues?

Yes, the annual service will check to see if there is carbon monoxide. This is to make sure that your boiler is safe for you to use.

Does EDF replace boilers under heating cover?

No, EDF does not give you full replacement boiler cover in its BoilerCare plans. If your boiler cannot be fixed for a good price, you will be told to get a new boiler by yourself.

Is EDF heating cover comprehensive?

Yes, BoilerCare Total and full HomeCare help with many things. The plans give you cover for your heating system. They will look after your plumbing, drains, waste pipes, and electrics.

What is the difference between EDF’s BoilerCare Total and BoilerCare Value insurance?

BoilerCare Value is the main plan you can get for boiler repairs and a yearly service. If you choose BoilerCare Total, you will get more help. It covers central heating, radiators, heating equipment, and checks on boiler pressure. This gives you a wider range of cover for your home.

Can I get EDF heating cover if my boiler is over a certain age?

EDF may soon not include old boilers in new support plans. If you have a boiler that is very old or has problems, it might be left out. If this happens, you should think about getting a replacement boiler.

Does EDF also supply energy?

Yes, EDF Energy is one of the UK’s biggest suppliers. This is why it can be good to look at boiler cover and check energy prices at the same time. You could save money if you do this.

Also Read Related Articles

Compare Energy Prices in Just 6 Minutes

Switch today and start saving — quick, easy, and with zero obligation.

4000+ reviews