Fuse Energy Smart Meters: Benefits, Installation & Readings

Smart meters are transforming the way we track and manage electricity across the UK. With Fuse Energy, a new energy supplier focused on simplicity, digital control, and renewable energy, smart meters play a key role in delivering accurate bills, reducing energy waste, and cutting your carbon footprint.

This guide explains everything you need to know about Fuse Energy smart meters — from how they’re installed and how to read your latest kWh readings, to the benefits they offer over older meters. We also look at how they compare to smart meters from different energy suppliers under the energy price cap.

What Is a Smart Meter?

A smart meter is a modern digital device that automatically tracks how much electricity you use. Unlike traditional meters, it sends your meter readings to your supplier without needing manual checks.

Every smart meter has two parts:

• The meter itself, fitted near your consumer unit or fuse box.
• A display unit (called an IHD), which shows real-time energy use in kWh and pounds.

With Fuse Energy, this information can also be viewed in the Fuse Energy app, making it easier to monitor energy usage, spot waste, and manage monthly direct debit payments.

Do Fuse Energy Offer Smart Meters?

Yes. Fuse Energy offers smart electricity meters to eligible UK households. As a fully electric-only provider, Fuse does not install gas meters, but supports the latest SMETS2 smart meters for electricity.

Fuse installs meters for:

• New customers switching to Fuse from other suppliers
• Existing customers upgrading from traditional meters

Smart meter rollout is ongoing and based on location and engineer availability.

What Are the Benefits of Fuse Energy Smart Meters?

Smart meters help customers reduce energy usage, understand their unit rate, and potentially save money on billing.

How Does Installation Work?

Booking Your Installation

After signing up to Fuse Energy, you’ll be contacted via email to book a smart meter installation, if eligible.

What Happens on the Day?

• A trained engineer arrives at your home.
• The power is turned off for a short time.
• The smart meter is installed near your consumer unit.
• You’ll be shown how to use the in-home display (IHD).
• You’ll also get access to usage insights in the Fuse Energy app.

Installation usually takes about 1.5 to 2 hours and is free of charge.

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How Do I Read a Fuse Energy Smart Meter?

Option 1: In-Home Display (IHD)

This screen shows:

• Daily usage in kWh
• Cost of energy today
• Current rate (standard or off-peak if applicable)

Option 2: Fuse Energy App

Log in to your account to see:

• Usage history by day, week, or month
• Estimated bills
• Notifications when your usage increases
• Breakdown by time of day

Option 3: On the Meter Itself

If the display is off, press the middle button to cycle through:

• Total kWh used
• Tariff name
• Meter ID

These readings are used for billing and also help track if your tariff prices are in line with the level of the energy price cap.

How Does Smart Meter Data Help Fuse?

Smart meter data helps Fuse Energy:

• Accurately bill customers on standard variable tariffs
• Understand patterns of much electricity used across the day
• Support energy efficiency initiatives
• Balance demand from electric vehicles, solar panels, and the UK energy market
• Identify households suitable for time-of-use plans in the future

This kind of data also supports national efforts to reduce strain on the grid and align with Ofgem’s targets for smarter, greener energy.

Are There Privacy or Cookie Concerns?

All smart meter data is encrypted and handled securely. Fuse also has a comprehensive cookie policy for users of its website and app. This policy lets you control the use of all cookies and manage your consent to specific types of cookies, protecting your data at every stage of your energy journey.

What If I’m on a Prepayment Meter?

Fuse does not currently support prepayment meters. If you are on a prepayment tariff with another supplier, you’ll need to switch to a monthly direct debit payment model before joining Fuse and getting a smart meter.

How Do Smart Meters Compare Across Energy Suppliers?

Fuse offers one of the most flexible setups with:

• Lower exit fees (none at all)
• Clear pricing
• Simple app-based billing
• Easy-to-read latest kWh readings

Are Smart Meters Linked to the Energy Price Cap?

Yes. Fuse Energy’s variable tariffs (like the Fuse Standard plan) are protected under the energy price cap set by Ofgem. Smart meters ensure accurate usage tracking so that your tariff prices reflect what you actually use — no more estimated bills.

The level of the energy price cap for July–September 2025 is:

• Electricity unit rate: 22.36p per kWh
• Standing charge: 60.10p per day

These prices apply when paying by direct debit payments on a standard tariff. Fuse ensures customers are charged within these regulated limits.

How Can I Track My Usage Through the Fuse Energy App?

The Fuse Energy app lets you:

• View your usage in real-time
• See previous billing statements
• Adjust monthly direct debit payments
• Get tips on cutting down on appliances using too much electricity
• Contact customer service via in-app chat

It’s a streamlined way to reduce waste, monitor spend, and stay in control of your home’s energy use.

What Appliances Use the Most Electricity?

Understanding appliance energy use helps you make smarter decisions. Here’s a quick look:

Using your smart meter and app data, you can pinpoint which of these cause high usage and change habits accordingly.

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How to Switch to Fuse Energy and Get a Smart Meter

Switching is quick and simple:

1. Compare energy prices on Free Price Compare
2. Choose a Fuse Energy tariff
3. Set up your account with monthly direct debit payments
4. Receive an email from Fuse to book your free smart meter installation
5. Monitor your usage and save!

By switching to Fuse, you’re supporting a renewable energy provider with zero exit fees and a digital-first approach to customer care.

FAQs About Fuse Energy Smart Meters