So Energy vs Scottish Power – Who Is the Better Supplier?

Who Are So Energy and Scottish Power?

So Energy

• Parent Company: So Energy
• Customer Base: Over 250,000 homes
• Headquarters: London, UK
• Main Services: Gas, electricity, renewable energy, and smart meters
• Renewable Electricity Commitment: 100% renewable electricity

So Energy is an energy supplier that uses renewable sources for its energy. They provide both fixed and variable tariffs. Their electricity comes from 100% renewable sources like solar panels, wind energy, hydro, and biomass. So Energy is known for its good customer service and offers competitive energy tariffs. They also encourage customers to use energy efficiency products to lower energy usage.

Scottish Power

• Parent Company: Iberdrola
• Customer Base: Over 5 million homes
• Headquarters: Glasgow, UK
• Main Services: Gas, electricity, smart meters, and energy solutions for businesses
• Renewable Electricity Commitment: 100% green electricity from wind energy

Scottish Power is a top energy supplier in the UK. They mainly focus on wind energy. Scottish Power is part of Iberdrola, a big name in renewable electricity. They supply green electricity to millions of homes across the UK. They have variable tariffs and fixed tariffs. They also offer energy solutions for businesses. This makes them an important part of the energy market.

Energy Prices and Tariffs Comparison

So Energy and Scottish Power have different plans to serve their customers. However, their prices and commitment to renewable energy differ.

Standard Variable Tariffs & Standing Charges

• So Energy has slightly lower gas rates, but their standing charges are pretty similar to Scottish Power.
• Scottish Power only uses wind energy. This choice makes it a good green energy option for customers who care about the environment.

Fixed Tariffs Comparison

• So Energy has a lower exit fee of £30 for each fuel. In comparison, Scottish Power charges £75 for each fuel if you want to end the contract early.
• Both companies offer fixed tariffs. This allows customers to feel safe about prices and protects them from changes in the energy market.

Smart Meters and Energy Efficiency

Both So Energy and Scottish Power support energy efficiency. They offer smart meters and choices for renewable electricity.

• Scottish Power provides all its customers with 100% wind energy. This means everyone automatically receives green electricity.
• So Energy also delivers 100% renewable electricity. They source it from various places, like solar panels and hydropower.

Customer Service and Reviews

Trustpilot Ratings

Correct as of 03/03/2025

• Scottish Power has a TrustScore of 4.3 out of 5, which is higher than So Energy’s TrustScore of 4.2 out of 5.
• So Energy receives good reviews for its customer service, even though it is a smaller energy supplier.

Complaints Per 100,000 Customers

Source: Ofgem

• So Energy receives more complaints for every 100,000 customers than Scottish Power.
• Scottish Power has fewer complaints about billing and customer service issues.

How to Submit Meter Readings

Submitting a Meter Reading to So Energy

1. Log in to your So Energy account on the So Energy website or the So Energy app.
2. Look for the option to Submit a Meter Reading.
3. Enter your electricity and gas meter readings.
4. Review your entries and submit them for correct energy bills.

Submitting a Meter Reading to Scottish Power

1. Log in to your Scottish Power online account or open the Scottish Power app.
2. Click on “Submit a Meter Reading.”
3. Enter your latest meter readings.
4. Confirm and send. You will receive a confirmation email.

How to Pay Your Energy Bills: So Energy vs Scottish Power

Both So Energy and Scottish Power offer several ways to pay. This makes it easy for customers to handle their energy bills.

Payment Methods Comparison

• Direct Debit is a simple and low-cost way to pay Scottish Power and So Energy. It usually offers better tariff choices and lower prices.
• You can pay by cheque with Scottish Power, but So Energy does not allow this.
• Smart meters help both companies bill you based on how much energy you really use. This reduces the chance of paying too much.

How to Pay Your Energy Bill with So Energy

1. Log in to your So Energy account on the website or through the mobile app.
2. Find the Billing & Payments area.
3. Choose how you want to pay (Direct Debit, credit/debit card, or bank transfer).
4. If you pick Direct Debit, ensure your account is set up for automatic payments each month.
5. Look at the amount you need to pay and complete the payment.

How to Pay Your Energy Bill with Scottish Power

1. Log in to your Scottish Power online account or open the Scottish Power app.
2. Go to the Payments & Billing section.
3. Select a payment method, such as Direct Debit, prepayment meter, credit/debit card, or cheque.
4. If you use a prepayment meter, you can add money in the Scottish Power app or visit an authorised payment location.
5. Confirm your payment and submit it.

Switching Energy Suppliers and Finding the Best Tariff

1. Compare tariffs – Check out fixed tariffs, variable tariffs, and choices for green energy.
2. Check exit fees – So Energy has lower exit fees compared to Scottish Power.
3. Consider renewable electricity – Scottish Power creates wind energy. Meanwhile, So Energy gets its green electricity from various suppliers.
4. Look for warm home discounts – If you can join energy efficiency programs, find out if Scottish Power or So Energy offers better rewards.

FAQs About So Energy vs Scottish Power

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