Npower originally known as RWE npower plc is an energy generator and supplier for domestic and commercial purposes. In 2002, npower was acquired by a German company named RWE and since then it is known as RWE npower plc. It is part of the Big Six energy suppliers and is very popular, they currently produce 10% of electricity used nationally. It has a huge customer base of around 6.5 million customers across the United Kingdom.
It is one of the very few energy companies that has the Carbon Trust Award to its credit. These are awarded to companies who are exceptional at managing energy, water and waste. It uses coal, oil, biomass and natural gas as the fuel for power generation.
Npower customer service rating
Why compare Npower energy prices?
Being the baby of RWE Group, the company has some good credit to its side. RWE group belongs to Europe’s largest gas and electricity companies. It supplies electricity to nearly 16 million customers and gas to 8 million customers.
RWE npower is renowned for wind-power and hydro electricity generation.
20/02/2020 – nPower dropped their energy prices for 1 million customers by an average of 1%
Price changes in 2019
10/2019 – On the back of OFGEM price cap announcement, nPower reduced energy price by 6%
Price changes in 2018
06/2018 – nPower increased energy prices by 5.3% for standard variable tariff customers.
Price changes in 2015
The company announced in January 2015 it was to lower prices by 5.1% for its standard tariff customers. It was supposed to be in effect from 16th February.
Price changes in 2013
October 2013 nPower announced a price rise by a whopping 10.4%. The rise was announced for both gas and electricity. Its rates increased with effect from 1st December 2013 and increased the dual fuel customer’s bill by £139 per year.
What type of energy tariffs offered by nPower for the UK households?
Variable energy tariff – nPower can decide when to change prices for the energy they supply.
Fixed rate tariff – You can agree a price with nPower which stays fixed (standing charge and unit rate) for the terms you agree.
Pay as you go tariffs – widely known as prepayment meter tariff and top up meter tariff. You have to pay for your energy before you use it. You’ll get a key or a card from nPower to top up your meter.
Dual fuel tariff – you are getting your gas and electricity supply from nPower and one bill for both.