24/7 Home Care vs Hometree Boiler Cover: Which Is Better?

What Boiler Cover Plans Do 24/7 Home Care and Hometree Offer?

If you want a trusted boiler cover service in the UK, you can check out 24/7 Home Care and Hometree. Both of these are good choices for homeowners. They have several boiler cover plans you can pick from. These plans can help with your central heating, home electrics, plumbing, and more. You can choose the one that matches what you need for your heating system and your home.

Let’s take a closer look at what each provider gives in their plans.

Hometree Boiler Cover Options

24/7 Home Care Boiler Cover Plans (as of July 2025)

Both companies want you to feel peace of mind if you ever get a problem with your boiler at home. They each offer boiler breakdown cover at prices that are made to be good for you and are not too high. There are add-ons you can pick so you get what fits your needs. This way, if your boiler breaks, you can get help fast and not have to worry so much.

Do They Include a Free Boiler Service?

Yes, both Hometree and 24/7 Home Care give you a free boiler service with each of their plans. This boiler service is what people call an annual boiler service. If you have these home care plans, the boiler will get checked every year, and you do not have to pay extra for this.

What’s Included in an Annual Service?

• Take a look at the gas boiler to see what it looks like.
• See if there are any leaks, rust, or if the pressure is not right.
• Check the flue and see if the area around it is getting good air.
• Look at the radiators and the whole heating system.
• Test the boiler to make sure it is burning gas in a safe way.

An annual service for your boiler will help keep your warranty. It also helps to make sure your combi or system boiler runs safe and works well. This way, you can have good heat in your home and not worry about problems.

How Do They Compare on Emergency Repairs and Callouts?

Both companies say they will give you fast help and good boiler care. This is important if you do not have heating or hot water. They will come to look at your boiler when you need help right away. You can count on them to get your boiler working again in these tough times.

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Which Offers Better Central Heating and Plumbing Cover?

Both providers have central heating cover included in their middle and best plans. With these, you also get extra help for your plumbing, water supply pipes, and more. This lets you get the help you need for your central heating, your pipes, and your plumbing needs if something goes wrong. These heating cover plans give good support for the things that matter most to you.

24/7 Home Care gives you help at home with things like home rescue. This can include help with pest control and getting an emergency locksmith. Hometree does not have these home rescue services at this time.

Are There Major Differences in Customer Service?

Trustpilot Reviews (as of July 2025):

Both providers get a lot of good feedback. Hometree is known for clear customer service. They also make getting refunds easy. 24/7 Home Care does repairs fast. But, some people say their communication is not always the same as what they expect.

If you want home care and customer service you can trust, Hometree might be a good choice. 24/7 Home Care can fix things fast, but you may find their updates are not always clear.

What Are the Key Exclusions?

Like most boiler cover providers, both Hometree and 24/7 Home Care leave out some things in their plans. There may be items or services in home care and boiler cover that are not part of the package you get. This is a normal practice, as the providers want you to be clear about what their boiler cover really gives you. When you read about boiler cover from Hometree or another company, always look closely at what is not covered. This will help you know what to expect.

Boiler installation and top boiler replacement are not part of the normal package. But you can get a separate quote if you want these services for your boiler.

Which Has More Flexible Pricing and Excess Options?

24/7 Home Care has a lower monthly cost when you sign up. But if you need to use it, the excess you pay will be higher. If you want better value in the future, Hometree can be a good choice. It comes with home care, and uses clear boiler cover plans. The renewal rates stay steady. This makes their boiler cover feel more stable when you think about the long term.

Do They Provide Mobile App Access?

• Hometree: Right now, there is not a mobile app for Hometree. You can use their website to manage your account. Just open the website in your browser.
• 24/7 Home Care: This home care service does not have a mobile app either. You can still get help at any time by phone or by email.

If you feel that using an app is important, you can check out other options like British Gas HomeCare, HomeServe, or Corgi HomePlan. These providers may have what you need for homecare and simple ways to keep things in order. It is a good idea to see what British Gas, HomeServe, and Corgi HomePlan have to offer before you decide.

Correct as of 09 July 2025

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