Getting money back from your electricity and gas bills

Around 70% of home energy customers pay for their electricity and/or gas bills via direct debit. When paying via direct debit the energy supplier typically bills on an estimate which leads over or under charging.

Typically customers go into credit during the summer months due to the reduction in home energy consumption but this should level out as the winter months kick in. Energy companies try to smooth the bill payments which change in line with the season but working with estimates can be difficult.

One of the first things you should do to see if you are overpaying on your energy bills is to start giving your actual meter readings to the energy supplier. This will allow you to accurately see how much you are over or under paying every month.

If you find yourself overpaying by a large amount during the spring period, you should politely ask your supplier for a justification. If the overpayment is unlikely to smooth out over the winter period, you can ask the supplier to reduce the fixed monthly payment or even ask for the credit to be returned to you.

Whilst the above is a great way to get some money back from the energy supplier, customers will save more money by switching energy suppliers. To do so, rely on energy price comparison site FreePriceCompare. Check the cheapest energy quotes online and make a quick switch to a cheaper gas and electricity provider.

Alternatively, you can speak to our friendly team of UK based energy advisors on 0203 9159 088.