CS Healthcare was founded in 1929, before the NHS was established, and it pioneered private medical care for civil servants. In 2019 the criteria changed for CS Healthcare health insurance eligibility and the mutual society opened its doors for the first time to members from all industry sectors. CS Healthcare prides itself on its core values of care, responsibility, excellence and integrity.
CS Healthcare is a non-profit mutual society which keeps its members at the forefront of its organisation. It has a UK-based customer service team and operate an 'all under one roof' business model so it can operate compassionately, efficiently and quickly. It is committed to ensuring its members are regarded and treated as individuals and not just policy numbers. Members are eligible for a variety of discounts, benefits and rewards, and family are also permitted to become members, including spouse or partner, children and in-laws.
There are two core medical insurance products available with CS Healthcare:
Both types of the private medical insurance from CS Healthcare include the following:
HealthBridge members can benefit from £100 New Child Bonus and an NHS Support Allowance. Additionally Your Choice policyholders are covered for private road ambulance services, parent accommodation and an NHS cash allowance.
You can also add cover options including expert diagnosis, therapy and care, heart and cancer and cash benefits.
All CS healthcare members can access additional support via the dedicated 24/7 GP helpline which is available 365 days a year at no extra cost and is available immediately on joining.
Members are automatically eligible to a range of discount schemes and heath benefits. Priority access and deductions on rates at Warner Leisure hotels are available, as well as discounted BMI Health Assessments which can help identify health issues and provide solutions to minimise risk. You can secure a discounted rate on Nuffield Health Gym memberships and access their Health Assessments at reduced rates. There are also savings on eye care at Vision Express and Travel Insurance via the Civil Service Insurance Society.
Claims support is available using the Helpline 0208 410 0440 and can be accessed from 8am until 6pm Monday to Friday (except on Bank Holidays) or by emailing [email protected].
Pre authorisation must be obtained before proceeding with an appointment or treatment and a request form can be downloaded from the website.
CS Healthcare does not offer a No Claims Discount because it won't hike the price of your policy if you claim. It believes in providing peace of mind if you become ill
CS Healthcare provides an online 'jargon buster' that's available to members and non-members alike to help you make informed decisions about your private medical insurance. Visit the website to access simplified alternatives to unfamiliar complicated terms
CS Healthcare offers competitive insurance plans with a FREE first month on the your choice policy