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About CS Healthcare

CS Healthcare was founded in 1929, before the NHS was established, and it pioneered private medical care for civil servants. In 2019 the criteria changed for CS Healthcare health insurance eligibility and the mutual society opened its doors for the first time to members from all industry sectors. CS Healthcare prides itself on its core values of care, responsibility, excellence and integrity.

Why choose CS Healthcare health insurance?

CS Healthcare is a non-profit mutual society which keeps its members at the forefront of its organisation. It has a UK-based customer service team and operate an 'all under one roof' business model so it can operate compassionately, efficiently and quickly. It is committed to ensuring its members are regarded and treated as individuals and not just policy numbers. Members are eligible for a variety of discounts, benefits and rewards, and family are also permitted to become members, including spouse or partner, children and in-laws.

What private medical products does CS Healthcare offer?

There are two core medical insurance products available with CS Healthcare:

  • Your Choice is a comprehensive bespoke medical plan offering you the opportunity to tailor your cover options of private diagnosis, treatment and further care. Greater flexibility is available using benefit add ons for comprehensive diagnostics, and cover for cancer and heart conditions.
  • HealthBridge policies offer a connection from NHS services to affordable private healthcare covering diagnostic scans and tests, treatment and surgery. This provides a range of key benefits with an overall limit if £15,000 per year per person per policy.

What does CS Healthcare health insurance include?

Both types of the private medical insurance from CS Healthcare include the following:

  • Inpatient surgery
  • Day patient surgery
  • Outpatient surgery
  • Medical admissions
  • Specialised scans
  • Consultant/specialist fees
  • Post-op care
  • Health advice line
  • Convalescence and nursing at home

HealthBridge members can benefit from £100 New Child Bonus and an NHS Support Allowance. Additionally Your Choice policyholders are covered for private road ambulance services, parent accommodation and an NHS cash allowance.

You can also add cover options including expert diagnosis, therapy and care, heart and cancer and cash benefits.

All CS healthcare members can access additional support via the dedicated 24/7 GP helpline which is available 365 days a year at no extra cost and is available immediately on joining.

What's included in the CS Healthcare Member Rewards scheme?

Members are automatically eligible to a range of discount schemes and heath benefits. Priority access and deductions on rates at Warner Leisure hotels are available, as well as discounted BMI Health Assessments which can help identify health issues and provide solutions to minimise risk. You can secure a discounted rate on Nuffield Health Gym memberships and access their Health Assessments at reduced rates. There are also savings on eye care at Vision Express and Travel Insurance via the Civil Service Insurance Society.

How to make a claim with CS healthcare

Claims support is available using the Helpline 0208 410 0440 and can be accessed from 8am until 6pm Monday to Friday (except on Bank Holidays) or by emailing [email protected].

Pre authorisation must be obtained before proceeding with an appointment or treatment and a request form can be downloaded from the website.

CS Healthcare health insurance FAQs

What's different about CS Healthcare?

CS Healthcare does not offer a No Claims Discount because it won't hike the price of your policy if you claim. It believes in providing peace of mind if you become ill

Private medical insurance terminology is confusing. What do the terms actually mean?

CS Healthcare provides an online 'jargon buster' that's available to members and non-members alike to help you make informed decisions about your private medical insurance. Visit the website to access simplified alternatives to unfamiliar complicated terms

Why should I join CS Healthcare today?

CS Healthcare offers competitive insurance plans with a FREE first month on the your choice policy

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