Aviva offers insurance policies to pay the costs of private healthcare. Having private medical insurance means you can access faster treatment than is often available with the waiting lists in the NHS and, if you need inpatient treatment, this can be in a private hospital with a private room. It can also help you to access consultations and treatment at a time more convenient to you, for example consulting a private GP via video link.
Aviva provides a core health policy or a choice of more limited essentials policies, including a cancer cash benefit and physiotherapy plans.
Aviva's private medical insurance covers:
Various extra benefits are included, for example a helpline for stress counselling available 24 hours a day, discounts on gym membership and discounts for adding your partner and children to the policy.
Aviva offers add ons to increase the cover available for an additional premium. These include:
Contact your GP or Aviva's digital GP. If they recommend a specialist, claim either by telephone or using Aviva's online service. Once your claim is approved you can then access private treatment. Most of your bills will be paid directly by Aviva but you may need to pay an excess.
Aviva can be contacted on 0800 260 0583 or via the chatbot service on their website.
Reviews of Aviva's health offering are mixed. At ReviewCentre.com it has only a 1.4/5 star rating, but at Smart Money People its rating is 3.14/5.
Yes, you can use the MyAviva service to manage your policy online
Yes, the amount of excess you will need to pay is dependent on the particular policy you have taken out