Fuse Energy vs EDF Energy – Which Supplier Is Better?

July 28th, 2025
Fuse Energy vs EDF Energy – Which Supplier Is Better?

Who Are Fuse Energy and EDF Energy?

Fuse Energy is one of the UK’s new energy suppliers. It is simple to use because you can do everything with the app. The company gives you renewable energy. The prices are clear and easy to know. There are no exit fees when you use Fuse Energy. The green electricity comes with 100% REGO cover. All people who sign up need to have smart meters.

EDF Energy is one of the larger energy companies in the UK. This company has been there for a long time. They offer a lot of energy products. You can get both gas and electricity with them. There are also prepayment meters for people who want to pay as they use it. If you have solar panels, they can help you with support. The company even offers tariffs for people with electric cars. EDF Energy works to give people many options.

Both companies give their services to UK households. But they are not the same. They be different in their size, the technology they use, and what they give to their users.

Fuse Energy

  1. Parent Company: Fuse Energy
  2. Customer Base: A new supplier that is growing in the UK energy market.
  3. Headquarters: UK
  4. Main Services: Gas, electricity, renewable energy, and smart meters.
  5. Renewable Electricity Commitment: 100% renewable electricity.

Fuse Energy is a small energy provider that cares about the environment. They give you 100% renewable electricity. This means the power you get is only from solar panels and wind. The goal of the company is to keep prices low for all. Fuse Energy offers the cheapest variable tariff you can get.

Fuse Energy works mainly online. They want people to use direct debit payments to make it easy to pay for the service. If you want to switch to a new energy provider, Fuse Energy might be a good fit for you. All the electricity they use is clean and renewable. They also support solar panels and use direct debit for payments.

EDF Energy

  1. Parent Company: Électricité de France (EDF)
  2. Customer Base: The customer base has over 3 million homes in the UK.
  3. Headquarters: The headquarters are in London, UK.
  4. Main Services: The main services are gas, electricity, smart meter installation, and energy for different businesses.
  5. Renewable Electricity Commitment: Their energy mix has some renewable electricity.

EDF Energy is one of the biggest energy companies in the UK. They give both variable tariffs and fixed-rate plans to their customers. EDF is a well-known name in the energy market. The company gives lots of choices for both homes and businesses. EDF does things a bit different than fuse energy because they also give nuclear energy along with renewable electricity. This mix changes the way they affect the environment.

Energy Prices and Tariff Comparison

The energy price cap is set by Ofgem. This helps to limit how much people can pay for their energy. As of March 2025, the energy price cap is £1,717. This is for a typical UK home that pays by direct debit every month.

What are the key differences between Fuse Energy and EDF Energy?

Fuse Energy focuses on providing flexible, straightforward energy plans with no fixed contracts, appealing to budget-conscious consumers. In contrast, EDF Energy offers a wider range of renewable energy options and long-term contracts, catering to those who prioritize sustainability and reliability. Both have unique strengths depending on customer needs.

What tariffs and energy bills can you expect?

Fuse Energy: One Clean Price

Fuse gives you one fixed tariff for your power. This means you pay the same rate. You do not have to worry about price changes. It lets you know what the cost will be, so you can plan your budget. Many people like this, as it helps them feel more in control. A fixed tariff from Fuse is easy to understand and good for everyone who wants steady costs.

  • The unit rate is about 27.21 pence for each kWh. This price is for April to June 2025.
  • The standing charge is about 51 pence each day.
  • The exit fee is £0. You do not have to pay anything to leave.
  • All the energy you get is from 100% renewable sources.
  • You will get your bill by direct debit.
  • You can use just the app to get to your account.

Their prices are easy to see and understand. They show clear tariff prices that are simple. The pricing is fair and good, so you know what you will have to pay.

EDF Energy: More Tariff Choice

Tariff Name Type Unit Rate (p/kWh) Standing Charge (p/day) Exit Fee Key Features
EDF Fixed Oct 2025 Fixed ~28.70 ~54 £30–£60 Locks in price for 12–24 months
EDF SVT Variable ~30.10 ~58 £0 Tracks energy price cap
EDF GoElectric EV-friendly ~15.00 (off-peak) ~60 £0 Great for electric vehicles

EDF also helps people who use prepayment meters. The company gives some of the most competitive energy tariffs for people with electric cars. Their energy tariffs are good for people who use more energy at night or when rates are lower. This can help you, us, or anyone save money and get the most out of their energy plan.

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How do they compare on energy costs?

Supplier Tariff Type Est. Annual Cost* Notes
Fuse Energy Fixed £1,620 Cheapest for average user
EDF Fixed Fixed £1,710 Slightly more costly, longer term
EDF SVT Variable £1,820 Higher cost, flexible tariff
  • Ofgem’s average use, starting from the 1st April 2025, is based on using 2,900 kWh each year.

Fuse is a good option for people who use less electricity. EDF might be better if you have an electric car or want to work on your energy efficiency.

What about energy efficiency and green credentials?

Fuse Energy

  • All electricity comes fully from renewable energy options.
  • There are no gas tariffs, you get only electric.
  • The supply is backed by REGO certification.
  • Right now, there is no SEG or help for solar panels yet.

EDF Energy

  • The company uses both nuclear and renewable energy.
  • Customers who send solar energy back into the grid can get SEG payments.
  • They give advice to help you use energy better and they have smart thermostat options.
  • This is a good choice for people who want to feel safe during an energy crisis.

If you want to make your home’s energy efficiency better, EDF has the tools and offers to help you with this.

What is the customer experience like?

Supplier Trustpilot Score Contact Channels Complaints
Fuse Energy 4.8 / 5 App, live chat, email Fewer complaints
EDF Energy 3.3 / 5 Phone, app, web, email Higher, due to size

Fuse uses a modern app and always puts customer service first. People say they like the excellent customer service they get there. EDF offers a more classic way to help, and they are there for you day and night. But, there are more main issues that come up from their long-term customers. Many people have said this about them.

What is the customer experience like

How do smart meters, billing and apps compare?

  • Fuse Energy needs you to have smart meters to use their service. You get a mobile app that is easy to use and helps you keep track of your usage. The system handles the meter readings for you. Each month, your bills come by email, and you pay them through direct debit.
  • EDF lets you use smart meters if you want, but they do not make you get one. They also have a mobile app with many good features. You can see a detailed breakdown of your use with this app.

Both let you use a mobile app to help manage your account. You can use it to look at how much you use in kWh. The tools in the app also let you keep track of your account and what you use each day.

Can you switch easily and what are the contract terms?

  • With Fuse, you can switch to them in just 5 working days. There is no exit fee.
  • If you leave a fixed tariff early with EDF, they can make you pay up to £60.
  • Both companies let you sign up online. They also talk to your previous supplier and do the switch for you.

Fuse is a good choice if you want some flexibility. EDF is better for you if you feel fine signing up for a longer duration of the contract.

Are they good for electric vehicles or solar panels?

  • Fuse Energy does not offer any choices for EV or solar. There is no way for you to get these things from them.
  • EDF Energy gives you plans for your EV, so you can get cheap power at night. They also pay with SEG if you sell your solar power back to them. You can also get help from them to find an installer.

Which one has the better customer support?

Fuse Energy is known for better customer service. The way they work is simple. Their team gets back to people fast.

EDF gives help on the phone and online. But some people say they have to wait longer for support. Many people who use the energy comparison service at Free Price Compare choose Fuse Energy. They feel it is a smoother and cleaner choice for customer service.

How does pricing respond to market conditions?

Both suppliers must follow Ofgem rules. EDF uses a standard variable tariff. This means the cost can go up or down when the energy market changes. Fuse has just one price rate. They review this rate every three months and will change it if the price they pay for energy goes up or down.

Fuse wants to keep the cost of your energy under the energy price cap. It also tries to make the bills easy to read. EDF gives you more plans. You can pick the one that fits you best.

What happens if you use the Free Price Compare energy comparison service?

If you are not sure which supplier you should choose, you can use an energy comparison service like Free Price Compare. This service makes it easy to find and compare different options.

  • Take a look at the tariff prices, any fees if you leave early, and how long that contract will last.
  • See if you can get better rates, especially when the market conditions change.
  • Check what other people say about it by looking at customer experience ratings.
  • Look for special deals that might not be on the supplier’s website.

Make sure to check energy prices often. When you compare them, you can see if you pay more than you should. This helps you get the best deal and save money. It is good to look at energy prices every now and then to know what is out there.

What happens if you use the Free Price Compare energy comparison service

FAQs about Fuse vs EDF Energy

Does Fuse Energy offer gas?

No. Fuse Energy gives you only electricity now and does not offer gas or dual fuel.

Can I use prepayment meters with either supplier?

EDF supports prepayment meters. Fuse does not have prepayment meters at this time.

Which has fewer complaints?

Fuse Energy gets fewer complaints than other companies. It also has a better spot for customer support. A lot of people say Fuse Energy is good at helping users. This is why many people pick this company. There are not as many problems with Fuse Energy, so the number of complaints is low. People feel good about the support they get from it. If you want a company with fewer complaints and strong customer support, Fuse Energy is a good choice.

Who is better for high electricity usage?

EDF has a few flexible tariffs that you can choose from. You can also get EV discounts with them. These plans be good if you have a home that use a lot of electricity.

Can I refuse cookies on their website?

Yes. Both of the sites let you say yes or no to the use of all cookies. This follows the GDPR rules.

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