Phone & Internet

Often there have been cases of Broadband blackouts in which the customer loses internet connectivity while switching over to another provider. As broadband is a necessity and a quarter of Britons work from home through the internet, this kind of blackouts are certainly not tolerable. To avoid such internet blackout times, consumers choose to pay more but end up losing hundreds of pounds. When collective calculations were made it was discovered that Britons are paying £327 million a year extra just to avoid internet blackout conditions. Due to this extra cost, they end up saving just £9.80 per month on switching. Only one out of ten customers making the switch end up saving £240 a year and those fearing the risk shell out more money. Statistics also reveal that only one tenth of broadband users have made a switch in the last year. Moreover, one fifth of the customers have not […]

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UK’s Mobile Operator Three UK is in a spree of expanding business as they purchased the company UK broadband for a cool £250m. It also made a failed attempt to purchase O2 for a whopping £10.25bn but, was stroked by the telecom regulators. However, Three does not seem to budge its plans and instead bought UK broadband, which has around 15,000 customers in the UK. The UK Broadband would be considered as a subsidiary of Three UK and would continue to provide broadband to its customers, albeit it may go through some changes in its policies and the customers would be getting better internet connectivity. Dave Dyson, chief exec of Three UK spoke on their expansion plans and said: “UK Broadband gives us an opportunity to expand our ambition to provide high quality and great value internet connectivity for UK consumers.” Three UK, Hong Kong-based CK Hutchison, has been trying […]

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Broadband is a necessity for one and all, however, the complex contracts can make you suffer from higher bills. If you are not clear about the contracts then you may end up paying hundreds of pounds more. Experts warn customers about shelling unnecessarily due to their lack of awareness on out-of-contract charges. The statistics suggest a collective loss of £1.5 billion a year by customers whose contracts have expired. The main reason for this huge loss is the difference between in-contract and out-of-contract charges levied by broadband providers in the UK. It is estimated that consumers with expired broadband contracts are paying £105 more than those who are in the contract. This annual burden of £105 is just because consumers do not understand the technicalities of the out-of-contract pricing. Moreover, fibre broadband customers lose out on £79 annually when they are out of contract. The reason for this is that while […]

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Broadband has become a basic necessity for every household and price rise in this sector would leave many baffled. Around one third of UK citizens choose to work from home through their internet service and higher internet charges may not be the best news for them. However, the fact is, giant telecom providers like Virgin Media, BT and Sky are expected to raise their prices. Some of them have already announced price hikes which would be in effect from March or April this year. Statistics suggest that providers are charging 50% more for their services than what they used to in 2011 but most of us are suffering due to the lack of information about the telecom schemes. For example, there has been little price rise as far as the in-contract telecom services are concerned. Precisely, in-contract prices have increased by £1.12 for copper broadband and 54p for fibre while […]

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Sky customers, especially those which use its phone, broadband and TV bundles may not be happy to hear that the company is going to raise its prices from the next month.  The company has declared on the official website stating the price hike will take place from 1 March 2017. It has confirmed that it would be informing the customers at the earliest. The company had increased its line rental charges on December 2015 making an increment of £1 to £17.40 a month. The company has not confirmed the exact increment in line rentals scheduled from the 1st March 2017. Sky also made a price hike on its popular TV packages in June 2016. It justified its decision of the increment by saying that the money would be used to improve the service and the content of the company. Followed by this, the company also announced a profit of £1.1billion. […]

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Getting prank calls is the most annoying thing and most of the times you cannot trace the culprit as they keep changing numbers. In addition, there are promotional calls from companies offering services which may bother you during busy times. To rule out these issues, British Telecom has launched a service that would block nuisance calls before they reach home. With this brilliant system, BT can actually divert up to 15 million promotional calls like those of PPI companies and more. Users can even leverage the system by compiling their individual list of numbers which they want to block. Once your list is ready, you need to dial 1572 on receiving an unwanted call or you can add the numbers by going online. BT would also add to this list, the numbers of nuisance callers suggested by customers. This way, BT can give relief from the irritating prank calls and […]

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