Top Plusnet Broadband and TV Deals

Plusnet Home Broadband Explained

Plusnet is known for good customer service that provides value for money home broadband service and fast connection speed broadband to the UK household.

Plusnet was founded as a dial-up ISP back in 1997, their customer base doubled in 2004. Since then Plusnet continued to grow its internet based home broadband and telephone services and they are now one of the larger internet providers within the UK.

Plusnet is a combination of 3 different firms, Free Online, Force9 and Metronet.

Back in 2012, Plusnet launches its Plusnet fibre broadband using exactly the same network as BT (it is the same as BT super-fast Infinity broadband) to offer maximum broadband speed of 76Mbps. All of the packages offered by them come with unlimited downloads, however traffic prioritisation is used.

Plusnet Broadband Customer Service

They take great pride whilst dealing with customers and have won numerous customer service awards. Customers can get in touch with them by using various options available and all of their call centres are based in the UK.

Online support section – offers basic support and frequently asked questions

Contact us facility – offers live chat and telephone support

Technical support – customers can call them by using a freephone number which is open 7 days a week.

Did you know: Plusnet's call centres are all based in the UK.

Hardware and Equipment

Plusnet uses “N” series technology for their wireless routers and they provide these routers with all ADSL and fibre broadband packages. This router is provided free of charge when you agree a 12 month or an 18 month contract for fibre or ADSL broadband.

Remember: Plusnet provides free wireless routers with all ADSL and fibre broadband packages on 12 or 18-month contracts.

Software Options and Features

Plusnet Protect Software – Plusnet unlimited products come with Plusnet Protect Software free of charge and they automatically update daily from their server facilities.

McAfee – Their security protect package includes personal firewall and spam protection which is provided by McAfee.

Additionally, Plusnet has created internet products equipped with their safeguard and parental control options.

Compare TV & Broadband Deals

Compare our best broadband and TV package deals

Compare Now

Email and Mailbox

Customers who buy Plusnet broadband deals will receive a default mailbox option as part of the deal which also includes unlimited alias email addresses.

You can use an alias email if you don’t not want to use your own default email address, alias email are redirected to your own email which was used to sign up broadband package.

Other Extras

Additional monthly discounts are available when a customer refers a family member or a friend the discount is only applied if a family member or friend take out a Plusnet contract.

Plusnet broadband plans

Experience lightning-fast internet with Plusnet Broadband, your gateway to seamless connectivity. Join Plusnet's growing community of satisfied customers and embark on a journey of reliable and high-speed internet access. Plusnet welcomes new customers with open arms, offering competitive packages tailored to meet your specific needs. Whether you're a streaming enthusiast, a gamer, or a remote worker, various Plusnet deals cater to all. Simply enter your postcode to unlock a world of connectivity that's fast, affordable, and built to keep you connected. Say goodbye to buffering and hello to a smoother online experience with Plusnet's best Broadband. Most of the deals offer zero setup fees so no upfront cost.

Tip: Consider your household's internet usage when choosing between standard and fibre broadband packages.

Plusnet Unlimited broadband

Average download speed of 10 Mbps
Free Wireless router
Line rental included
Flexible contract terms with 12 months or 18 months option
UK based customer service support
Online parental control and safeguard included

Plusnet Unlimited Fibre broadband

Average download speed of 36 Mbps
Free Wireless router
Line rental included
Flexible contract terms with 12 months or 18 months option
UK based customer service support
Online parental control and safeguard included

Plusnet Unlimited Fibre Extra broadband

Average download speed of 66 Mbps
Free Wireless router
Line rental included
Flexible contract terms with 12 months or 18 months option
UK based customer service support
Online parental control and safeguard included

What other services you can get from Plusnet home broadband offering?

Sky Sports packages / channels	No
BT Sports / BT Sports app	Yes
TV channels	No
Fibre optic broadband service	Yes
ADSL broadband service	Yes
Mobile phone deals and packages	No
Call package options	Yes
International calls	No mobile – you can buy landline package

Plusnet broadband download and upload speed analysis including peak time hours

	Download Speed				Upload Speed
Plan Speed	Maximum	24 hours	8pm-10pm	Minimum	Maximum	24 hours	8pm-10pm	Minimum
ADSL2+	11.0-13.4 Mbps	10.7-13.0 Mbps	10.6-12.9 Mbps	9.6-11.7 Mbps	0.9-0.9 Mbps	0.8-0.9 Mbps	0.8-0.9 Mbps	0.8-0.8 Mbps
36 Mbps FTTC	32.4-34.2 Mbps	31.4-33.1 Mbps	31.0-32.8 Mbps	28.7-30.7 Mbps	7.3-8.1 Mbps	7.2-8 Mbps	7.2-7.9 Mbps	7-7.7 Mbps
66 Mbps FTTC	58.9-62.3 Mbps	58.0-61.4 Mbps	57.6-61.0 Mbps	53.9-57.3 Mbps	16.6-17.1 Mbps	16.4-17 Mbps	16.4-17 Mbps	15.7-16.4 Mbps

Compare Our Top Fibre Optic Broadband Deals

Compare fibre optic broadband deals from the UK’s leading providers

Compare Now

What Are the Differences Between Plusnet Broadband Hubs?

Plusnet offers a range of broadband hubs to suit different internet plans and customer needs. Here's a comparison table highlighting the key features and specifications of the Plusnet broadband hubs:

Router Model	Plusnet Hub Two	Plusnet Hub One	Plusnet Hub Zero	Technicolor 582n
Number of Antennas	7	5	2	2
WiFi Bands	Dual-band (2.4GHz & 5GHz)	Dual-band (2.4GHz & 5GHz)	Single-band (2.4GHz)	Single-band (2.4GHz)
2.4GHz WiFi	3x3 802.11b/g/n	2x2 802.11b/g/n	2x2 802.11b/g/n	2x2 802.11b/g/n
5GHz WiFi	4x4 802.11a/n/ac	3x3 802.11a/n/ac	-	-
Split WiFi Bands/SSID	No	Yes	-	-
Etdernet Ports	3 Gigabit LAN, 1 Gigabit WAN	4 Gigabit LAN, 1 Gigabit WAN	4 x 10/100 LAN	4 x 10/100 LAN
USB Port	1 x USB 2.0	1 x USB 2.0	-	-
On/Off Light Control	Yes	No	No	No
Removable Password Card	Yes	Yes	No	No

Did you know: The Plusnet Hub Two offers dual-band WiFi and is best suited for high-speed internet connections.

Which Plusnet Broadband Hub Is Best for High-Speed Internet?

If you're looking for the best performance and fastest speeds, the Plusnet Hub Two is the top choice. This router supports dual-band WiFi 5 (802.11ac) with 7 antennas for improved performance and coverage. It also features 4x4 MIMO technology on the 5GHz band, allowing for faster speeds and better handling of multiple devices simultaneously.

What Are the Differences Between Plusnet Broadband Hubs

How Do the Older Plusnet Broadband Hubs Compare to the Latest Model?

The Plusnet Hub One is an older model that also supports dual-band WiFi 5, but with slightly lower specifications. It has 5 antennas and 3x3 MIMO technology on the 5GHz band, which still offers good performance but may not be as fast or efficient as the Plusnet Hub Two.

The Plusnet Hub Zero and Technicolor 582n are legacy routers that only support single-band WiFi 4 (802.11n). These models lack advanced features like USB ports and split WiFi bands, and their performance may not be sufficient for households with multiple devices or high-bandwidth applications.

What Are the Differences in Ethernet Connectivity Among Plusnet Broadband Hubs?

All Plusnet broadband hubs have multiple Ethernet ports for wired connections, but the speeds and number of ports vary between models. The Plusnet Hub Two and Plusnet Hub One offer Gigabit Ethernet speeds, with the Hub Two featuring 3 LAN ports and 1 WAN port, while the Hub One has 4 LAN ports and 1 WAN port.

The Plusnet Hub Zero and Technicolor 582n have 4 LAN ports each, but they only support 10/100 Ethernet speeds, which are slower than Gigabit Ethernet.

Name: Plusnet
Tag line: We’ll do you proud
Legal name: Plusnet plc
Parent company: BT Group plc
Operated in Regions: UK
Plans offer: Broadband, Landline, Digital TV, Mobile
IPv6 Support: No
Ofcom Code of Practice: Yes
Relocation Support: Yes
ISPA Member: Large
Customer Service Number: 00 44 345 140 0200
Overall Satisfaction according to Ofcom: 86%
Customer reviews: 10,928 Trustpilot

Broadband Guides

Understanding the Different Types of Broadband Available July 7th, 2025 - Content in this article Why understanding broadband types matters in the UK What is standard broadband (ADSL)? What is f
How to Switch Broadband Providers in 2025 July 7th, 2025 - Content in this article Why are more households switching broadband providers? What is the One Touch Switch and how does
Broadband Only Deals Without a Landline July 7th, 2025 - Content in this article Why are people moving away from landlines? What is broadband without a landline? How fast is broadband

Plusnet - Broadband & TV Packages

Plusnet - Full Fibre 500

Compare Exclusive Plusnet Broadband and TV Deals

Full Fibre 300

Full Fibre 900

Full Fibre 74

{{dealcount}} of {{totaldeal}} deals