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Broadband and Home Phone Deals Explained

How Do Broadband and Home Phone Deals Work?

Broadband and home phone deals put your internet and landline services together in one tidy package, usually with a cheaper monthly price than buying them separately. It's a great way to streamline your home communications and save a few quid in the process.

Many broadband connections, especially ADSL and fibre-to-the-cabinet (FTTC), still need a phone line to work. So, even if you don't chat on your landline much, you might have to pay line rental as part of your broadband deal.

Can You Get Broadband Without a Landline?

While most broadband deals come with a landline, there are some broadband-only options out there. Virgin Media, for instance, offers broadband-only packages on its cable network, which doesn't need a phone line. Some fibre-to-the-premises (FTTP) providers, like Hyperoptic and Gigaclear, also offer broadband without a landline.

But in many cases, especially where ADSL or FTTC are the only choices, you'll still need a landline for your broadband. It's important to check what's available in your area.

Broadband and Home Phone Deals Explained

Why Might You Still Need a Landline?

Even in the age of mobile phones, there are a few reasons why you might want to keep your landline:

  1. International calls: Landline packages often have cheaper rates for calling abroad, which is great if you've got family or friends in other countries.
  2. Poor mobile signal: If your mobile coverage is patchy, a landline gives you a reliable connection for important calls.
  3. Emergencies: If there's a power cut or mobile network outage, a landline can be a lifesaver for calling emergency services.
  4. Specific devices: Some home security systems, fax machines, and medical alert devices need a landline to work properly.

Did you know: Some providers offer 'call boost' add-ons, allowing you to upgrade your calling plan mid-contract if your needs change.

Can I Get a Broadband and Home Phone Deal?

How to Check Availability in Your Area?

To see which broadband and home phone deals you can get, use a postcode checker on provider websites or comparison sites. These handy tools check the services available at your address, so you know exactly what your options are.

Most of the big providers, like BT, Sky, Virgin Media, and TalkTalk, cover a lot of the UK. But the specific deals and speeds you can get might vary depending on where you live.

Which Providers Offer Broadband and Home Phone Deals?

Loads of the UK's top broadband providers offer broadband and home phone packages:

  • BT: BT has a range of phone and broadband plans, with average speeds from 10Mbps to 900Mbps. Their phone plans include pay-as-you-go, unlimited weekend calls, and unlimited anytime calls. Prices start from £24.99 per month for fibre broadband and weekend calls.
  • Sky: Sky's broadband and phone deals have average speeds from 11Mbps to 500Mbps. They've got various call plans, like pay-as-you-go, evening & weekend calls, and anytime calls. Prices start from £25 per month for broadband and pay-as-you-go calls.
  • Virgin Media: Virgin Media offers broadband and phone bundles with average speeds from 54Mbps to 1130Mbps. Virgin media landline phone packages include weekend calls, evening & weekend calls, and anytime calls. Prices start from £26 per month for broadband and weekend calls.
  • TalkTalk: TalkTalk's broadband and phone deals have average speeds from 11Mbps to 506Mbps. Their call plans include pay-as-you-go, unlimited UK calls, and international call packages. Prices start from £21.95 per month for broadband and pay-as-you-go calls.

It's worth checking with a bunch of providers to find the best broadband and home phone deal for you.

Remember: While major providers are well-known, smaller local providers might offer competitive deals tailored to your area. Don't overlook these options.

How to Compare Broadband Speeds and Prices?

When you're comparing broadband and home phone deals, it's important to look at both speed and price:

  • Broadband speed: The right broadband speed depends on how much you use the internet at home. Think about how many devices you have, how much streaming you do, and what you use the internet for. According to Ofcom, the average broadband speed in the UK is 64Mbps, but speeds can be anything from less than 10Mbps to over 1Gbps.
  • Price: Compare the monthly prices of different packages, including any discounts, offers, or extra fees. Keep in mind that the cheapest deal might not always be the best value for what you need. The average monthly cost of broadband in the UK is £37.25, but prices can be from about £20 to over £80 per month, depending on the package and provider.

Comparison websites like Free Price Compare make it easy to compare deals from different providers side-by-side. They also have helpful guides and tools to find the best package for you.

Reasons to Add a Home Phone to Your Broadband Deal

Benefits of a Home Phone in Areas with Poor Mobile Signal

In places where the mobile signal is rubbish, a reliable landline keeps you connected with family, friends, and important services. A home phone gives you a clear, stable connection that isn't bothered by mobile network problems or dead spots.

How a Home Phone Can Save You Money on International Calls

Lots of broadband and home phone packages come with free or cheap international calls to popular countries. If you make a lot of calls abroad, getting your home phone with your broadband can save you a pretty penny compared to using your mobile or a separate international calling service. Some providers, like TalkTalk, offer international call packages from just £2 per month for 60 minutes to over 40 countries.

Reasons to Add a Home Phone to Your Broadband Deal

Why Daily Home Phone Users Should Get a Combined Deal

If you use your landline a lot, getting your broadband and home phone together can be really handy and save you money. You'll have one monthly bill and can sort out both services through one provider, which keeps things simple.

Plus, combined deals often have call packages with free evening and weekend calls or cheaper anytime calls, which can be a big money-saver if you're always on the landline. For example, BT's Unlimited Anytime Calls package gives you unlimited calls to UK landlines and mobiles any time of day for just £15 per month.

Tip: If you work from home, a landline can provide a reliable backup for important calls when mobile networks are congested.

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How to Find the Right Home Phone Plan

How Often Will You Use Your Home Phone?

When you're choosing a home phone plan, think about how often you use your landline. If you only make the odd call, a pay-as-you-go or weekend calls package might be enough. But if you're on the phone a lot, an unlimited anytime calls plan could be better value.

What Are Weekend Calls Packages?

Weekend calls packages give you free minutes or cheap calls to UK landlines on Saturdays and Sundays. These plans are great if you mainly use your home phone on the weekend to catch up with family and friends. Providers like Sky offer weekend calls packages from as little as £5 per month.

What Are Evening & Weekend Calls Packages?

Evening & weekend calls packages include free calls to UK landlines in the evenings (usually 7 pm - 7 am) and on weekends. If you make most of your calls outside of normal working hours, this kind of plan can help cut your phone bill. For instance, Virgin Media's Talk Evening & Weekend plan gives you inclusive evening and weekend calls for just £7 per month.

What Are Anytime Calls Packages?

Anytime calls packages give you unlimited free calls to UK landlines 24/7. These plans are perfect for people who use their landline a lot or work from home and need to make calls throughout the day. Providers like TalkTalk offer anytime calls packages from around £12 per month.

Did you know: Some providers offer 'flexible' call plans that let you change your inclusive minutes monthly without altering your contract.

What to Check in Call Prices and Additional Costs

Call Prices Per Minute

If your home phone plan doesn't have unlimited calls, it's important to check the standard per-minute rates for calls to UK landlines, mobiles, and international numbers. These rates can be very different between providers, so comparing prices can help you find the best deal for how you use your phone.

On average, calls to UK landlines cost about 12p per minute, while calls to mobiles can be from 3p to 65p per minute, depending on the provider and time of day.

Costs for Calls to Mobiles and International Numbers

Calls to mobile phones and abroad are often pricier than calls to UK landlines. If you make a lot of these types of calls, look for a home phone plan with some free or cheap minutes to these numbers.

Some providers, like BT, include calls to UK mobiles in their anytime calls packages. Others, like Sky, have international call packages starting from about £3 per month for cheaper rates to popular countries.

Using Comparison Tables to Find the Best Deal

Comparison tables are a great tool for finding the best broadband and home phone deal for you. They let you easily compare key details like monthly prices, average download speeds, call packages, and contract lengths across different providers.

With a comparison table, you can quickly spot deals that match what you need and your budget. Just be sure to read the details of each package carefully, including any extra fees or restrictions, before making your choice.

What to Check in Call Prices and Additional Costs

Major Providers Offering Broadband and Phone Deals

BT Broadband and Phone Deals

BT has a range of broadband and phone deals for different needs and budgets. Their packages include:

  • Fibre Essential: Average speed of 36Mbps, with pay-as-you-go calls and weekend calls packages available. Prices start from £24.99 per month.
  • Fibre 1: Average speed of 50Mbps, with pay-as-you-go calls and weekend calls packages available. Prices start from £27.99 per month.
  • Fibre 2: Average speed of 67Mbps, with pay-as-you-go calls, weekend calls, and anytime calls packages available. Prices start from £29.99 per month.

BT also offers ultrafast packages with average speeds up to 900Mbps in some areas.

Sky Broadband and Phone Deals

Sky's broadband and phone deals include:

  • Superfast Broadband: Average speed of 59Mbps, with pay-as-you-go calls, evening & weekend calls, and anytime calls packages available. Prices start from £25 per month.
  • Ultrafast Broadband: Average speed of 145Mbps, with pay-as-you-go calls, evening & weekend calls, and anytime calls packages available. Prices start from £35 per month.

Ultrafast Plus Broadband: Average speed of 500Mbps, with pay-as-you-go calls, evening & weekend calls, and anytime calls packages available. Prices start from £45 per month.

TalkTalk Broadband and Phone Deals

TalkTalk has a few broadband and phone deals:

  • Fast Broadband: Average speed of 11Mbps, with pay-as-you-go calls and unlimited UK calls packages available. Prices start from £21.95 per month.
  • Fibre 35: Average speed of 38Mbps, with pay-as-you-go calls and unlimited UK calls packages available. Prices start from £23.95 per month.
  • Fibre 65: Average speed of 67Mbps, with pay-as-you-go calls and unlimited UK calls packages available. Prices start from £24.95 per month.

Virgin Media Broadband and Phone Deals

Virgin Media's broadband and phone deals include:

  • M50 Fibre Broadband: Average speed of 54Mbps, with weekend calls, evening & weekend calls, and anytime calls packages available. Prices start from £26 per month for new customers.
  • M100 Fibre Broadband: Average speed of 108Mbps, with weekend calls, evening & weekend calls, and anytime calls packages available. Prices start from £28 per month.
  • M200 Fibre Broadband: Average speed of 213Mbps, with weekend calls, evening & weekend calls, and anytime calls packages available. Prices start from £32 per month.
  • M350 Fibre Broadband: Average speed of 362Mbps, with weekend calls, evening & weekend calls, and anytime calls packages available. Prices start from £36 per month.
  • Gig1 Fibre Broadband: Average speed of 1130Mbps, with weekend calls, evening & weekend calls, and anytime calls packages available. Prices start from £62 per month.

Pros and Cons of Broadband and Phone Deals

Advantages of Broadband and Phone Deals

  • Convenience: Sorting both services through one provider and bill can make your home communications simpler.
  • Cost savings: Bundling your broadband and home phone can often be cheaper than buying them separately. According to Ofcom, bundling services can save homes an average of £15 per month.
  • Inclusive calls: Lots of broadband and phone deals have call packages with free evening and weekend calls, which can save frequent landline users a bundle.
  • Discounted international rates: Some providers offer cheaper rates for international calls as part of their home phone packages.

Disadvantages of Broadband and Phone Deals

  • Unused services: If you don't use your landline much, bundling it with your broadband might mean you're paying for a service you don't need.
  • Longer contracts: Broadband and phone deals often have 18-24 month contracts, which isn't as flexible as separate, shorter agreements.
  • Limited customisation: Bundled deals might not let you mix and match as much as buying services separately, so you might have to compromise on some features or allowances.

Do You Really Need a Landline?

Whether you need a landline or not depends on your situation and what you prefer. Lots of people are getting rid of their landlines altogether and using their mobiles or internet-based calling services like Skype or WhatsApp instead.

But there are still a few cases where having a landline can be handy:

  • Poor mobile coverage: In areas with dodgy mobile signal, a landline is a reliable backup for making and getting calls.
  • International calling: Some broadband and phone deals have better international rates than mobile plans.
  • Emergencies: If there's a power cut or the mobile network goes down, you can still call emergency services on a landline.
  • Specific devices: Some home security systems, medical alert devices, and fax machines might need a landline to work.

At the end of the day, whether you get a landline with your broadband depends on what you need and your budget.

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Additional Bundle Options

Additional Bundle Options

Adding TV to Your Broadband and Phone Bundle

If you want to add TV to your broadband and home phone, lots of providers do combo deals. To add TV to your bundle, just pick a deal with a TV package alongside your broadband and phone.

When you're choosing a TV deals, think about how many channels you want, what kind of channels, if you want to record shows, and if you want any on-demand content. Providers like Sky and Virgin Media have loads latest tv channels and fancy features like Ultra HD and multi-room viewing.

Providers Offering Broadband, Phone, and TV Bundles

A few of the big providers do broadband, phone, and TV bundles:

  1. BT: BT's TV packages come with the BT TV box, which lets you pause, rewind, and record live TV. They've got different channel packs for entertainment, sports, and movies. Prices for BT's broadband, phone, and TV bundles start from £37.99 per month.
  2. Sky: Sky has a range of TV packages, from basic Freeview channels to the works with Sky Sports, Sky Cinema, and Sky Atlantic. Their Sky Q box has smart features like oltra HD and multi-room viewing. Sky's broadband, phone, and TV bundles start from £39 per month.
  3. Virgin Media: Virgin Media's TV bundles come with the V6 box, which does Ultra HD, recording, and has apps like Netflix and Amazon Prime Video built-in. They've got various channel packs for entertainment, sports, and movies. Virgin Media's broadband, phone, and TV bundles start from £33 per month.
  4. TalkTalk: TalkTalk's TV packages use YouView, which mixes Freeview channels with on-demand stuff from BBC iPlayer, ITV Hub, and more. They've got extra channel packs for entertainment and sports. TalkTalk's broadband, phone, and TV bundles start from £25.95 per month on a new contract.

    5. How Bundling TV with Broadband and Phone Saves Money

    Getting your TV with your broadband and home phone can often work out cheaper than buying each one separately. Providers usually do discounts and deals for getting multiple services, so it's more affordable than individual plans.

    According to Ofcom, bundling broadband, phone, and TV can save homes an average of £20 per month compared to getting them separately.

    Plus, having all your services with one provider makes life easier, as you'll just have one bill to deal with and one place to go for customer service.

Tip: When considering a TV bundle, check if the provider offers a 'multiroom' option. This allows you to watch different channels in different rooms, which can be great for larger households.

Tips for Switching Broadband and Phone Providers

How to Change Your Phone and Broadband Provider

If you want to switch broadband and phone providers, here's what to do:

  1. Check your current contract: See if you're still in contract with your current provider and if there are any early cancellation fees for leaving.
  2. Compare deals: Use comparison sites to find the best broadband and phone deals in your area. Look at things like speed, price, contract length, and call packages(including unlimited inclusive calls).
  3. Contact the new provider: Once you've found a deal you like, get in touch with the new provider to start the switch. They'll guide you through the process and sort out installing and activating your new services.
  4. Tell your current provider: If you're out of contract, you can usually switch providers without telling your current one. But if you're still in contract, you'll need to let them know you're leaving and pay any cancellation fees.

What to Look for in a New Provider

When you're picking a new broadband and phone provider, think about:

  • Speed and reliability: Go for a provider with fast, reliable broadband speeds that suit your household's needs. Ofcom says the average broadband speed in the UK is 64Mbps, but it can be anything from under 10Mbps to over 1Gbps.
  • Pricing and contracts: Look for prices and contract terms that fit your budget and what you want. The average monthly cost of broadband in the UK is £37.25, but prices can be from about £20 to over £80 per month, depending on the package and provider.
  • Call packages: Pick a call package that matches your landline use, whether that's pay-as-you-go, inclusive weekend calls, or unlimited anytime calls.
  • Customer service: Check out the provider's customer service scores, including average wait times, ways to get help, and customer satisfaction ratings. Ofcom puts out quarterly reports on complaints and customer satisfaction for the big broadband and phone providers.
  • Extra features: Think about any other features you might want, like parental controls, Wi-Fi boosters, or international call add-ons.

How to Make Switching Providers Easy

To make switching broadband and phone providers go smoothly:

  1. Time your switch right: Try to set up your new service to start right after your old one ends, so you don't have a gap in service.
  2. Back up important stuff: If you've got any crucial bits and bobs stored in email accounts or cloud services with your current provider, back them up before you switch.
  3. Update your contact details: If you're getting a new phone number, let important people and services know.
  4. Test your new services: Once your new broadband and phone are up and running, do some speed tests and make a few calls to check everything's working tickety-boo.

Remember: Your new provider should handle most of the switching process, but it's worth double-checking if you need to contact your old provider to cancel any additional services.

The Impact of the Consumer Price Index on Broadband and Phone Deals

How Does the Consumer Price Index Affect Broadband Prices?

The Consumer Price Index (CPI) measures the change in prices paid by consumers for goods and services, including broadband and phone contracts. Many providers, like BT, Sky, and Virgin Media, link their price increases to the CPI, meaning your monthly bill could go up each year in line with inflation.

When comparing broadband and phone deals, it's a good idea to check if the provider uses the CPI to calculate price rises, so you know what to expect in terms of costs down the line. Some providers might offer fixed prices for a certain period, which can help you budget better.

The Pros and Cons of Broadband Deals with Price Rises Linked to the CPI

Pros:

  • Predictability: Knowing that your broadband and phone prices will only increase by the CPI rate each year can make budgeting easier.
  • Potential savings: If the CPI rate is lower than the provider's standard price increase, you might save money compared to deals without CPI-linked rises.

Cons:

  • Lack of control: You can't do much about CPI-linked price rises, other than switching providers if you're out of contract.
  • Higher costs: If the CPI rate is high, your broadband and phone bills could go up significantly each year.

Ultimately, whether a CPI-linked broadband and phone deal is right for you will depend on your budget, your preferences for price predictability, and the specific terms of the deal.

Broadband Deals for Rural Areas

Challenges of Getting Broadband in Rural Areas

While urban and suburban areas often have plenty of broadband options, rural areas can face some challenges in getting reliable, high-speed internet. This is because the infrastructure, like fibre cables and copper networks, might not be as developed in remote locations.

As a result, people in rural areas might have fewer broadband providers and plans to choose from, and the available speeds might be slower than in urban areas. According to Ofcom, while the average broadband speed in the UK is 64Mbps, in rural areas, it's typically around 20Mbps.

Broadband Deals for Rural Areas

What Are the Best Broadband Options for Rural Areas?

If you live in a rural area, here are some of the best broadband options to consider:

  • 4G or 5G mobile broadband: If you have good mobile network coverage, you might be able to use a 4G or 5G mobile broadband router to get internet access. This can be a good option if fixed-line broadband is slow or unavailable in your area.
  • Satellite broadband: Satellite broadband can provide internet access virtually anywhere, as long as you have a clear view of the sky. However, it can be more expensive and have higher latency than other types of broadband.
  • Community Fibre Partnerships: Some providers, like BT, offer Community Fibre Partnerships, where they work with local communities to bring fibre broadband to rural areas. This can be a great way to get faster, more reliable broadband if enough people in your area are interested.
  • Government schemes: The UK government has several schemes aimed at improving rural broadband, like the Rural Gigabit Connectivity programme and the Broadband Upgrade Fund. It's worth checking if any of these schemes are available in your area.

When comparing broadband deals for rural areas, be sure to check the actual speeds you can expect to get, not just the advertised average speed. You can use online speed checkers or talk to providers directly to get an idea of the real-world speeds in your location.

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Understanding Broadband Review and Broadband Provider Reviews

The Importance of Reading Broadband Reviews

When you're shopping for a new broadband and phone deal, reading broadband reviews and broadband provider reviews can be incredibly helpful. Reviews give you an insight into the real experiences of customers, beyond just the headline prices and speeds.

Here are some things you can learn from broadband reviews:

  • Actual speeds: While providers advertise average speeds, reviews can tell you the actual speeds customers are getting in different areas and at different times of day.
  • Reliability: Reviews can give you an idea of how reliable the broadband service is, including any issues with dropouts or slowdowns.
  • Customer service: You can get a sense of how responsive and helpful the provider's customer service is, which can be important if you ever have issues with your broadband.
  • Value for money: Reviews can help you gauge whether the broadband deal is good value for what you get, taking into account factors like speeds, reliability, and extra costs.

Where to Find Trustworthy Broadband Reviews

There are a few places you can look for reliable broadband reviews:

  • Ofcom: Ofcom, the UK's communications regulator, publishes regular reports on broadband speeds, reliability, and customer satisfaction, drawn from real customer data.
  • Review platforms: Trustpilot / Reviews.co.uk are a review platform where customers can leave feedback on their experiences with broadband providers. While not as scientific as Ofcom, it can still give you a broad sense of customer sentiment.
  • Broadband forums: There are several online forums, like the Broadband Genie forum or the Think Broadband forum, where broadband users share their experiences and opinions on different providers and deals.

Broadband And Home Phone Delas FAQs

The broadband and phone deals you can get depend on where you live. To see what's available in your area, use a postcode checker on provider websites or comparison sites.

To change your broadband and phone provider, compare available deals, contact the new provider to start the switch, and tell your current provider if you're still in contract. Your new provider will walk you through the steps for installing and setting up your new services.

Yep, lots of providers do packages with unlimited UK landline calls and broadband. When you're comparing deals, look for ones with anytime calls or unlimited calls to UK landlines. Prices for unlimited call packages can start from about £10 per month on top of your broadband cost.

Yes, you can still get a landline phone service with full fibre broadband. But because full fibre broadband doesn't use the old copper phone line network, your landline service might use Voice over Internet Protocol (VoIP) technology instead of a standard phone line.

Getting your broadband, phone, and TV together can have a few perks:

  1. Cost savings: Providers often do discounts for getting multiple services, so bundling can be cheaper than getting each one separately. Ofcom says bundling broadband, phone, and TV can save homes an average of £20 per month.
  2. Convenience: Handling all your home communication and entertainment bits through one provider can make life simpler, with just one bill and one place for customer service.
  3. Extra features: Some providers throw in exclusive features or goodies for bundled services, like multi-room viewing, on-demand content, or mobile app extras.
  4. Customisation: Bundling lets you mix and match the exact broadband speeds, call allowances, and TV channels that suit your household.

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Page last updated on: 18/06/2024

Page reviewed by: Brijesh Patel

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