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The Best BT Deals for Broadband, TV & Mobile
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Why Choose BT TV?

BT TV offers a range of features and benefits that make it an attractive option for TV lovers:

  • EE TV Box Pro: The EE TV Box Pro allows you to pause, rewind, and record live TV, ensuring you never miss a moment of your favourite shows. You can store up to 600 hours of TV in standard definition or 300 hours in high definition.
  • Unrivalled connectivity: BT TV packages come with a broadband hub that provides reliable and fast internet, allowing you to stream your favourite content without interruptions.
  • On-demand content: BT TV provides access to a wide range of on-demand content, including catch-up TV from popular services like BBC iPlayer, ITV Hub, All 4, and My5, as well as streaming services like Netflix and Amazon Prime Video.

Did you know: BT TV allows you to pause, rewind, and record live TV with the EE TV Box Pro.

Why Choose BT TV

BT TV Packages

What BT TV Packages Are Available?

BT TV offers a variety of packages catering to different interests and budgets:

  • Entertainment: Perfect for drama lovers, this package includes popular channels like Sky Atlantic, AMC, and a NOW Entertainment Membership, giving you access to a wide range of shows and box sets.
  • Sport: Ideal for sports fans, the Sport package offers exclusive access to the full suite of TNT Sports channels, ensuring you never miss a moment of the football season or other major sporting events.
  • Big Entertainment: Movie buffs will love this package, which includes everything from the Entertainment package plus Sky Cinema channels and a NOW Cinema Membership, providing access to over 1,000 movies on demand.
  • Big Sport: Combining the best of sports and entertainment, the Big Sport package includes all the channels and features from the Sport and Big Entertainment packages.
  • VIP: The ultimate TV package for those who want it all, VIP includes everything from the Big Sport package plus Sky Sports channels and exclusive VIP experiences.

How Do BT TV Flexible Packages Work?

BT's flexible tv packages allow you to customise your viewing experience:

  • Switch packages: You can switch between BT TV packages on a monthly basis, ensuring you only pay for the channels you want, when you want them.
  • Add extras: You can add extras to your package, such as Sky Sports channels or Netflix, on a monthly basis. This allows you to access premium content without committing to a long-term contract.

Remember: BT offers flexible TV packages, allowing you to switch between different options monthly.

BT TV Channels and Features

What Channels Can I Get with BT TV?

BT TV offers a wide range of channels, including:

  • Freeview channels: All BT TV packages include over 70 Freeview channels, such as BBC One, ITV, Channel 4, and Channel 5.
  • Sky channels: Depending on your package, you can access popular Sky channels like Sky Atlantic, Sky Max, and Sky Cinema.
  • Sports channels: BT TV offers extensive sports coverage through TNT Sports channels (formerly BT Sport), Eurosport, and the option to add Sky Sports channels.

How Can I Watch Movies on BT TV?

There are several ways to watch movies on BT TV:

  • BT Film Store: The BT Film Store allows you to rent or buy the latest movies and watch them on your TV, computer, or mobile device.
  • Streaming services: BT TV seamlessly integrates with popular streaming services like Netflix and Amazon Prime Video, allowing you to access their extensive movie libraries.
  • Movie channels: BT TV packages include movie channels like TCM and Sky Cinema, which offer a new premiere every day and over 1,000 movies on demand.

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BT TV Set-Top Boxes

BT TV Set-Top Boxes

What Are the Features of the EE TV Box Pro?

The EE TV Box Pro is BT TV's most advanced set-top box, offering features like:

  • Recording: The EE TV Box Pro allows you to record up to 600 hours of standard definition TV or 300 hours of high definition TV.
  • Live TV control: You can pause and rewind live TV for up to two hours, ensuring you don't miss any of the action.
  • EE TV app: The EE TV app lets you stream live TV and on-demand content on your mobile devices, as well as set recordings remotely.

What Are the Benefits of the BT YouView Box?

The BT YouView Box is another set-top box option for BT TV customers:

  • Easy setup: The YouView Box is simple to set up and connects to your TV through an HDMI cable.
  • Integrated streaming: The YouView Box integrates with streaming services like BBC iPlayer, ITV Hub, and Netflix, providing easy access to on-demand content.
  • Multiroom viewing: With BT Multiroom, you can connect extra YouView Boxes to your main BT TV subscription, allowing you to watch different channels in different rooms.

What Is the EE TV Mini Box?

The EE TV Box Mini is a compact companion device that allows you to watch BT TV(EE tv channels) in multiple rooms without the need for additional wiring or a satellite dish. With the EE TV Mini Box, you can access live TV, on-demand content, and streaming apps in any room with a TV and a power outlet, even when using the EE TV Box Pro in internet mode.

What Other Equipment Is Required for BT TV?

To set up BT TV, you'll need the following essential equipment:

  • BT Broadband Hub: A broadband hub is required to connect your EE TV Box Pro to the internet, enabling access to on-demand content and streaming services.
  • TV Aerial: A rooftop aerial or indoor TV aerial is necessary to receive Freeview channels and ensure optimal picture quality.

BT TV packages may include some or all of this equipment, depending on your specific needs and chosen package. Any extra box costs or installation fees will be clearly outlined during the sign-up process.

Sports on BT TV

What Sports Are Available on BT TV?

BT TV offers extensive sports coverage through its range of sports channels:

  • TNT Sports: Formerly known as BT Sport, TNT Sports channels offer exclusive coverage of the UEFA Champions League, UEFA Europa League, Premier League, Premiership Rugby, and more.
  • Sky Sports: You can add Sky Sports channels to your BT TV package, giving you access to even more live sports, including Formula 1, cricket, and golf.
  • Eurosport: Eurosport channels are included in some BT TV packages, offering coverage of tennis, cycling, snooker, and other sports.

Tip: Consider adding Sky Sports channels to your BT TV package for even more live sports coverage.

Customer Service and Support

How Good Is BT TV's Customer Service and Support?

BT TV offers various ways to get customer support:

  • Phone support: You can contact BT TV's customer service team by phone for assistance with billing, technical issues, and package changes.
  • Online support: BT's website features a comprehensive help section with articles, guides, and FAQs covering a wide range of topics.
  • Live chat: For quick queries and support, you can use BT's live chat feature on their website to connect with a customer service representative.

According to Ofcom's latest Customer Satisfaction Tracker, BT TV's overall customer satisfaction rating was 86%, which is higher than the industry average for pay-tv providers.

What Technical Support Does BT TV Offer?

BT TV provides a range of technical support options:

  • Troubleshooting guides: BT's website offers step-by-step guides for resolving common technical issues with your BT TV service, set-top box, and broadband connection.
  • Remote support: In some cases, BT's technical support team can remotely access your set-top box or router to diagnose and fix problems.
  • Service status updates: You can check the current status of BT TV services in your area and view any planned maintenance or outages that may affect your service.
Customer Service and Support

BT TV's Full Works Package

What Is Included in BT's Full Works Package?

BT's Full Works package is the ultimate entertainment bundle, combining the best of BT TV, broadband, and mobile services. With the Full Works package, you get:

  • BT TV VIP: The VIP package includes an extensive array of channels, such as Sky Atlantic, Sky Max, Sky Cinema, Sky Sports, and more, providing unrivalled access to the very best entertainment, movies, and sports content.
  • BT TV Box Pro: The advanced TV box allows you to record up to 600 hours of TV, pause and rewind live TV, and access a range of on-demand content and streaming services.
  • BT Broadband: Choose from BT's range of broadband options, including Fibre Essential, Fibre 1, Fibre 2, or Full Fibre 100, depending on your needs and the availability in your area.
  • BT Mobile: Enjoy generous mobile data allowances, unlimited calls and texts, and access to BT's 5G network, depending on your mobile plan and device compatibility.

The Full Works package offers a seamless entertainment experience, with all your TV, broadband, and mobile services consolidated under one contract and one monthly bill. Plus, as a Full Works customer, you may be eligible for exclusive perks and rewards.

What Are the Benefits of BT's Full Works Package?

BT's Full Works package offers several advantages for customers looking for a comprehensive entertainment and connectivity solution:

  • Unbeatable value: By combining TV, broadband, and mobile services, the Full Works package can provide significant savings compared to purchasing these services separately.
  • Seamless integration: With all your services provided by BT, you can enjoy a seamless experience across your TV, broadband, and mobile devices, with easy access to your favourite content and features.
  • Extensive content selection: The VIP TV package included in the Full Works bundle gives you access to an unparalleled range of channels, including premium offerings from Sky and TNT Sports.
  • High-quality broadband: BT's broadband options ensure you have fast and reliable internet to support your streaming, gaming, and browsing needs.
  • Exclusive perks: As a Full Works customer, you may be eligible for exclusive rewards, such as discounts on BT products and services or priority access to events and experiences.

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BT TV's Apple TV Integration

Can I Watch BT TV on Apple TV?

Yes, you can watch BT TV on your Apple TV device by downloading the BT TV app from the App Store. The BT TV app allows you to access live TV, on-demand content, and your recordings directly on your Apple TV.

What Features Are Available on the BT TV App for Apple TV?

The BT TV app for Apple TV offers a range of features to enhance your viewing experience:

  • Live TV: Watch live TV channels included in your BT TV package directly on your Apple TV.
  • On-demand content: Access a wide range of on-demand shows, movies, and box sets from popular channels and streaming services.
  • Recordings: View and manage your recordings from your EE TV Box Pro or BT YouView Box.
  • Personalised recommendations: Get tailored content recommendations based on your viewing history and preferences.
  • Easy navigation: Use the intuitive interface to quickly find and watch your favourite content.

To use the BT TV app on your Apple TV, you'll need an active BT TV subscription and an EE TV Box Pro or BT YouView Box connected to your home broadband network.

BT TV's Apple TV Integration

What On-Demand Content Is Available on BT TV?

BT TV offers a vast library of on-demand content, including:

  • Catch-up TV: Watch shows you've missed from popular channels like BBC iPlayer, ITV Hub, All 4, and My5.
  • Box sets: Binge-watch entire series of your favourite shows with access to hundreds of box sets from channels like Sky Atlantic and AMC.
  • Movies: Rent or buy the latest blockbusters and classic films from the BT TV Store, or access Sky Cinema's extensive library of on-demand movies.
  • Netflix and Amazon Prime Video: Seamlessly access your Netflix and Amazon Prime Video subscriptions through your EE TV Box Pro, enjoying a wide range of exclusive shows and movies.

With BT TV's on-demand content, you can watch what you want, when you want, without being tied to a TV schedule.

TNT Sports on BT TV

What Is TNT Sports?

TNT Sports (formerly BT Sport) is a collection of premium sports channels available on BT TV, offering extensive coverage of football, rugby, and other major sporting events. The TNT Sports package includes:

  • TNT Sports 1: Offers live coverage of the Premier League, Ligue 1, Serie A, and more.
  • TNT Sports 2: Focuses on live rugby union, including Premiership Rugby and European Champions Cup.
  • TNT Sports 3: Provides live coverage of the UEFA Champions League, UEFA Europa League, and UEFA Europa Conference League.
  • TNT Sports 4: Covers a mix of sports, including boxing, MMA, and wrestling.

What Other Sports Channels Are Available on BT TV?

In addition to TNT Sports, BT TV offers several other sports channels to cater to a wide range of sporting interests:

  • Sky Sports: You can add Sky Sports channels to your BT TV package for an extra cost, giving you access to live coverage of the Premier League, Formula 1, cricket, golf, and more.
  • Eurosport: Eurosport channels are included in some BT TV packages, offering coverage of tennis, cycling, snooker, and other sports.
  • Box Nation: Dedicated boxing channel with live fights and classic bouts.

With BT TV's sports offerings, you can ensure you never miss a moment of your favourite sporting events and enjoy a wide range of live and on-demand sports content.

Comparing BT TV to Other Providers

When choosing a TV provider, it's essential to compare the features, content, and pricing of different services to find the best fit for your needs. Here's how BT TV compares to some of its main competitors:

BT TV vs Sky TV

  • Channels: Both BT TV and Sky TV offer a wide range of channels, including popular entertainment, movie, and sports channels. However, Sky TV typically offers a slightly larger selection of channels, particularly in the sports and movie categories.
  • Set-top boxes: BT TV's EE TV Box Pro and Sky TV's Sky Q box both offer advanced features like recording, voice control, and 4K HDR support. However, Sky Q also offers the ability to record up to six shows simultaneously, compared to the EE TV Box Pro's two simultaneous recordings.
  • Pricing: BT TV packages tend to be slightly cheaper than comparable Sky TV packages, especially when bundled with BT Broadband. However, Sky TV offers more premium channel packs and add-ons, which can increase the overall cost.

BT TV vs Virgin Media TV

  • Channels: Both BT TV and Virgin Media TV offer a similar range of channels, including popular entertainment, movie, and sports channels. However, Virgin Media TV offers slightly more channels in its base packages.
  • Set-top boxes: BT TV's EE TV Box Pro and Virgin Media TV's V6 box both offer advanced features like recording, voice control, and 4K HDR support. However, the V6 box allows for more simultaneous recordings (up to six) compared to the EE TV Box Pro (up to two).
  • Broadband speeds: Virgin Media generally offers faster broadband speeds than BT, with packages offering up to 1Gbps download speeds in some areas. However, BT's fibre broadband is widely available and offers reliable speeds for streaming and downloading content.

BT TV vs Freeview

  • Channels: BT TV includes all the channels available on Freeview, plus additional premium channels depending on your chosen package. Freeview only offers free-to-air channels, which are more limited in number and variety.
  • Set-top boxes: BT TV's EE TV Box Pro offers advanced features like recording, on-demand content, and streaming service integration, which are not available on standard Freeview set-top boxes.
  • Pricing: Freeview is free, with no monthly subscription fees. However, BT TV offers a wider range of content and features, which may justify the additional cost for some viewers.
Comparing BT TV to Other Providers

BT TV's Future: What's Next?

As the TV and entertainment landscape continues to evolve, BT TV is well-positioned to adapt and innovate to meet the changing needs and preferences of its customers. Here are some potential developments and trends that could shape the future of BT TV:

  • Expanded 4K HDR content: As more households adopt 4K HDR-compatible TVs, BT TV is likely to expand its offering of 4K HDR content across live TV, on-demand programming, and streaming services.
  • Greater personalisation: BT TV may introduce more advanced recommendation algorithms and personalisation features to help viewers discover new content based on their viewing habits and preferences.
  • Seamless integration with streaming services: BT TV is likely to continue strengthening its partnerships with popular streaming services like Netflix, Amazon Prime Video, and NOW TV, offering even more seamless integration and convenient access to these services through its set-top boxes.
  • Enhanced voice control and AI features: As artificial intelligence (AI) and voice recognition technologies advance, BT TV may introduce more sophisticated voice control features and AI-powered assistants to make navigating and discovering content even easier.
  • Flexible viewing options: With the growing popularity of streaming and on-demand content, BT TV may offer more flexible viewing options, such as mobile-only plans, streaming-focused packages, or the ability to create custom channel lineups.
  • Immersive viewing experiences: BT TV may explore new technologies like virtual reality (VR) and augmented reality (AR) to create more immersive and interactive viewing experiences for its customers.

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BT TV Extras and Add-Ons

What Extras Can I Add to My BT TV Package?

BT TV offers various extras and add-ons that you can include in your package to enhance your viewing experience:

  • Sky Sports: Add Sky Sports channels to your package to access extensive live coverage of Premier League football, Formula 1, cricket, golf, and more. You can choose to add individual Sky Sports channels or the complete Sky Sports package.
  • Netflix: Seamlessly integrate your Netflix subscription into your BT TV package, allowing you to access Netflix's extensive library of TV shows and movies directly through your EE TV Box Pro.
  • Amazon Prime Video: Add Amazon Prime Video to your BT TV package to enjoy exclusive shows like "The Boys," "The Marvelous Mrs. Maisel," and "Good Omens," as well as a wide selection of movies and documentaries.
  • BT Sport Ultimate: Upgrade your BT TV Sport or Big Sport package with BT Sport Ultimate to access selected events in 4K HDR, including Premier League and UEFA Champions League matches.

These extras can be added to your package on a monthly basis, allowing you to customise your BT TV experience to suit your preferences and budget.

How Can I Get the Best Deal on BT TV?

To get the best deal on BT TV, consider the following tips:

  1. Bundle with BT Broadband: Combining BT TV with BT Broadband can provide significant savings compared to purchasing them separately. Look for bundle deals that include discounts or rewards.
  2. Choose the right package: Select a BT TV package that matches your viewing habits and preferences. Don't pay for channels or features you don't need.
  3. Take advantage of promotions: Watch for special offers, discounts, and cashback deals for new customers. These can help you save on upfront costs or monthly fees.
  4. Negotiate as an existing customer: If you're already a BT customer, contact BT's customer retention team to discuss your options. They may offer you a better deal or additional perks to keep you as a customer.
  5. Consider a longer contract: 24-month contracts often have lower monthly prices than 12-month or rolling contracts. If you're confident you'll keep BT TV for the long term, a longer commitment can save you money.

Did you know: Bundling BT TV with BT Broadband can often lead to significant savings on your overall package.

BT TV Extras and Add-Ons

What broadband speeds do I need for BT TV?

To enjoy a smooth BT TV viewing experience, BT recommends the following minimum broadband speeds:

  • Standard definition (SD) content: 3 Mbps
  • High definition (HD) content: 5 Mbps
  • Ultra-high definition (4K) content: 25 Mbps

BT offers a range of broadband packages with speeds up to 900 Mbps, ensuring you have plenty of bandwidth for streaming, downloading, and watching live TV. When signing up for BT TV, consider your household's overall internet usage and choose a broadband package that meets your needs.

Frequently Asked Questions about BT TV

To switch to BT TV, visit BT's website or contact their sales team to discuss the available packages and offers. You can choose to combine BT TV with BT Broadband for the best value and a seamless entertainment experience.

Yes, you can access Netflix on BT TV by adding a Netflix subscription to your package or signing in with your existing Netflix account. The Netflix app is available on both the EE TV Box Pro and the BT YouView Box.

Yes, BT Sport channels (now known as TNT Sports) are included in BT TV's Sport and Big Sport packages. You can also add them to your existing BT TV package for an additional monthly fee.

Yes, BT TV's set-top boxes allow you to record live TV. The EE TV Box Pro can record up to 600 hours of standard definition content or 300 hours of high definition content.

Yes, you can add Sky Cinema and Sky Sports channels to your BT TV package. Sky Cinema is included in the Big Entertainment and VIP packages, while Sky Sports can be added to any package for an extra cost.

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Page last updated on: 21/06/2024

Page reviewed by: Brijesh Patel

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