One of the newly formed companies, Bristol Energy supplies gas and electricity to the domestic sector of the British energy market. It has been the latest entrant and was formed in 2016. It is described as the company that gives extra relevance to the social side of the society and was founded by Bristol city council, who are still the shareholders of the company. For this reason, the social benefits are focused on Bristol but the tariffs are charged across the United Kingdom.
Bristol Energy’s focus on social awareness is proven by the fact it supports renewable energy generation by reinvesting their profits into this scheme. It also wants to eradicate the issue of fuel poverty. The company claims that this intention will work in favour of the communities living in Bristol.
Bristol energy wants to offer efficient power by generating gas and electricity through low carbon emission. This way, it supports a greener country that is high on gas and electricity supply.
|New Rating||Old Rating|
|5-star reviews||4-star reviews|
|Tariff Name||Tariff type||Cancellation fee||Annual Avg cost|
|Bristol Energy Limited – BE Simply Green||Fixed Tariff||NA||£884.33||Compare now|
|Bristol Energy Limited – BE Super Green||Fixed Tariff||NA||£933.87||Compare now|
|Bristol Energy Limited – BE Simply Green||Fixed Tariff||NA||£873.80||Compare now|
|Bristol Energy Limited – BE Simply Green Issue 2||Fixed Tariff||NA||£920.75||Compare now|
|CO2 Emission||000 g/kWh||180 g/kWh||250 g/kWh|
|Nuclear Waste||0.00000 g/kWh||0.00070 g/kWh||0.00063 g/kWh|
Price increase in February 2019 – price increase by 9% for standard variable customers which was announced after OFGEM price cap increase.
Price increase in 2018 – price increase on average by 12.6% was announced by Bristol Energy in August 2018 for standard variable rate customers for gas and electricity supply which came into effect on 08/09/2018.
|Reporting period in Q/Y||Q2 2019||Q1 2019||Q4 2018||Q3 2018||Q2 2018|
|Total complaints received||2869||3744||3157||2888||2673|
|Received per 100k customer accounts||1695||2261||2098||2101||2069|
|Total Complaints resolved||2866||3745||3182||2886||2668|
|Resolved per 100k customer accounts||1695||2261||2114||2100||2065|
|Resolved within 48 hours||93.7%||94%||93%||91%||90.04%|
|Resolved within 8 weeks||99.89%||99%||99%||99%||99%|
Direct debit review– 8.5%
Energy consumption – 5.7%
Agent error – 3.6%
Billing cycle – 3.6%
Estimated reading – 3.1%
Phone No.: 08082812222
Email: [email protected]
Bristol energy supplies commercial gas and electricity to the UK businesses across the country. By switching business energy to Bristol energy, you can support projects such as, supporting community energy, our work to tackle fuel poverty, supporting a local business charity. Bristol energy is owned and operated by Bristol council.
50% carbon offset gas – 1, 2 and 3 year fixed options with 50% carbon offset gas
100% carbon offset gas – 1, 2 and 3 year fixed options with 100% carbon offset gas
100% renewable electricity (green electricity) – 1, 2 and 3 year fixed price commercial energy contract and generated from 100% green sources.
Email: [email protected]
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