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What is Autonet Van Insurance?

Autonet Insurance Group is a UK-based insurance broker that arranges van insurance through a panel of UK insurers, including well-known insurance companies such as AXA and Aviva. Autonet operates as a trading name of Atlanta Insurance Intermediaries Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Reference Number 309599.

Autonet van insurance is a broker-arranged insurance policy, not a single insurer product. This means cover is sourced from multiple insurers and tailored using your vehicle details, driving history, usage type, and chosen level of cover.

Policies can be arranged for a range of different needs, including:

The right policy depends on how the van is used, the details of each vehicle, and the cover options selected.

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Levels of Cover Available with Autonet

Autonet offers structured cover options built around a core offering, with higher tiers adding extra protection.

Core Autonet Van Insurance

The core level of van insurance provides essential protection and may include:

  • Third-party liability
  • European cover, subject to insurer terms
  • Windscreen repair or replacement, within policy limits

This level is designed for drivers who need legally compliant cover with standard features.

Autonet Protect

Autonet Protect builds on the core offering and adds legal expenses cover. This can help recover uninsured losses following a non-fault accident, depending on the insurer’s terms.

This option is often chosen by drivers who want additional legal protection without moving to the highest tier.

Autonet Protect Plus

Autonet Protect Plus is the highest level of cover offered. It includes all core policy features plus:

  • Legal expenses
  • Breakdown cover, such as roadside assistance

This option is suited to drivers who rely on their van daily and want added peace of mind.

See which level of cover suits your van

Typical Policy Benefits (May Vary by Insurer)

Because Autonet works with several UK insurers, typical policy benefits may include the following, depending on the insurer and cover level:

Policy feature What it covers
Accident, fire and theft Damage or loss to your van
Third-party liability Injury or damage to others
Personal accident cover May provide a lump sum for serious injury
Medical expenses Treatment costs after an accident
European cover Driving in Europe, subject to limits
Windscreen repair Repair or replacement within cover limits

Always refer to your issued insurance policy for full terms.

Optional Extras and Additional Protection

Autonet offers a range of optional extras to help tailor suitable van insurance.

Range of Optional Extras Available

Optional extra Description
Breakdown cover UK and European options available
Hire vehicle insurance Guaranteed hire vehicle if yours is off the road
Legal expenses Covers uninsured losses where applicable
No Claims Discount protection Helps protect your discount after a claim

Optional extras can increase the overall cost, but may reduce financial risk.

Van Insurance for Business and Commercial Use

Autonet can arrange van insurance for a wide range of business vehicles, including:

  • Sole traders
  • Tradespeople
  • Courier drivers
  • Small and growing businesses

Where vans are used for commercial use, this must be declared when requesting a van insurance quote, as standard car insurance policies may not apply.

Van Insurance for Business and Commercial Use

Fleet Insurance and Business Fleet Insurance

Autonet provides fleet insurance policy options for businesses operating multiple vans.

Suitable Motor Fleet Insurance Options

Through Autonet, businesses can arrange:

  • Cover for a sole fleet van
  • Fleet insurance for 2 to 12 vehicles
  • Increases up to 15 vehicles at renewal
  • Suitable commercial fleet insurance for expanding operations

Fleet insurance can be an efficient way to manage insurance across a much larger fleet, rather than holding multiple individual policies.

Getting a Van Insurance Quote

Requesting a van insurance quote involves providing:

  • Vehicle details, including different vehicle models
  • Driver information for different drivers
  • Claims and driving history
  • Intended usage and cover level
  • Optional extras, if required

The cost of your premium is influenced by these factors, along with the insurer’s underwriting criteria.

Payment Options and Premium Finance

Autonet offers flexible payment options, which may include:

  • Annual payment
  • Monthly instalments by direct debit
  • Premium finance, subject to approval

Monthly instalments usually increase the overall cost due to interest.

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Claims, Customer Services and Online Access

Autonet provides access to available claim options through a 24-hour claims helpline, with claims handled by the insurer underwriting your car insurance policy or van policy.

Claims, Customer Services and Online Access

Policyholders also have access to a handy online service, which allows you to:

  • View and download policy documents
  • Upload No Claims Bonus evidence
  • Make payments
  • Renew or amend policies

In some cases, claims may require supporting evidence, such as photos or footage of your accident, including from a van dash cam.

Customer Services and Contact Details

Autonet offers multiple support channels:

  • Phone support via Autonet’s contact number: 0330 013 2131
  • Live chat with the live chat team
  • Support via published email address

The customer services team can assist with quotes, policy changes, and documentation queries.

Frequently Asked Questions about Autonet Van Insurance

Autonet is an insurance broker. Your van insurance policy is underwritten by one of several UK insurers on Autonet’s panel, rather than by Autonet itself.

Autonet can arrange cover for social and domestic use, commercial use, trades, courier work, and other business insurance needs, provided the correct usage is declared at quote stage.

Breakdown cover is included with Autonet Protect Plus. For other levels of cover, breakdown cover is available as an optional extra, depending on the insurer.

Yes. Autonet can arrange comprehensive cover, subject to insurer availability and underwriting criteria. Comprehensive cover usually offers wider protection than third party policies.

Legal expenses are included with Autonet Protect and Autonet Protect Plus. They are not included with the core offering unless added separately.

Yes. Autonet provides fleet insurance and business fleet insurance, including cover for a sole fleet van or multiple vans under one policy, subject to fleet size limits.

Your driving history, including claims, convictions, and mileage, directly affects the cost of your premium and the level of cover offered by insurers.

Yes. Monthly instalments are available via direct debit and are usually arranged through premium finance. Paying monthly may increase the overall cost due to interest.

Policy documents are available through Autonet’s online account service, where you can view, download, and manage your insurance details at any time.

Autonet can be contacted by phone, live chat, or email. Support is provided by their customer services team during published opening hours.

Yes. Autonet Insurance has a claimed Trustpilot profile and, as of 31/01/2026, holds a TrustScore of 4.2 out of 5, based on 17,961 customer reviews. These reviews relate to Autonet Insurance as a whole, including van insurance and other products.

Autonet arranges van insurance through a panel of UK insurers, allowing customers to compare levels of cover and policy features within one quote journey. As a broker, the final policy terms and claims handling depend on the selected insurer.

Autonet does not usually advertise fixed discount codes. Any pricing differences are typically reflected at the van insurance quote stage and depend on vehicle details, driving history, usage type, and level of cover selected.

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Page last updated on: 02/02/2026

Page reviewed by: Tim Bailey

4000+ reviews