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What Are 12 Month Broadband Deals?

A 12 month broadband deal is a type of internet service contract that lasts for one year. These shorter-term agreements offer flexibility and the opportunity to switch providers or packages more frequently compared to longer 18 or 24-month contracts. With a 12 month broadband contract, you're committed to paying for the service for the duration of the year, but you have the freedom to reassess your needs and explore new options once the term is up.

Did you know: 12-month contracts often offer a good balance between flexibility and competitive pricing. They're particularly suitable if you're renting or unsure about your long-term living situation.

What Are 12 Month Broadband Deals

Why Choose a 12 Month Broadband Deal?

There are several reasons why a 12 month broadband deal might be the right choice for you:

  1. Flexibility for short-term renters and students: If you're living in a rental property or student accommodation for a limited time, a 12 month contract ensures you're not tied down to a lengthy agreement that extends beyond your stay.
  2. Opportunity to switch providers more frequently: With a shorter contract, you can take advantage of new deals and promotions from other providers more often, potentially saving money or upgrading your service.
  3. Aligning broadband contracts with rental agreements: If your rental contract is on a 12-month basis, choosing a broadband deal with the same term can make managing your utilities and budgeting more straightforward.

Types of 12 Month Broadband Deals

Fibre Broadband

Fibre broadband is a popular choice for its fast and reliable internet connection. There are two main types of fibre broadband:

  1. Part fibre (FTTC): Fibre-to-the-Cabinet (FTTC) broadband uses fibre optic cables to deliver internet from the provider's exchange to your local street cabinet, then copper wires to connect to your property. Speeds typically range from 30Mbps to 70Mbps.
  2. Full fibre (FTTP): Fibre-to-the-Premises (FTTP) broadband uses fibre optic cables all the way from the exchange to your property, offering the fastest and most reliable connection. Speeds can reach up to 1Gbps (1000Mbps).

ADSL Broadband

ADSL (Asymmetric Digital Subscriber Line) is a type of standard broadband that uses copper telephone lines to deliver internet to your home. With average speeds around 10-11Mbps, ADSL is suitable for smaller households or those with light internet usage, such as browsing and email.

Types of 12 Month Broadband Deals

Mobile Broadband

Mobile broadband uses 4G or 5G mobile phone networks to provide internet access via a portable device, such as a dongle or mobile WiFi hotspot. This type of 12 month broadband deal offers flexibility and portability, making it ideal for people who need internet access on the go or in areas with limited fixed-line broadband options.

Satellite Broadband

Satellite broadband is an option for properties in remote areas where traditional fixed-line or mobile broadband services are unavailable. With this type of 12 month contract, internet is delivered via a satellite dish installed on your property. While satellite broadband can provide a reliable connection, it often comes with higher latency and lower data allowances compared to other broadband types.

Remember: Fibre broadband offers faster speeds than ADSL, but may not be available everywhere. Check what types of connection are possible at your address before comparing deals.

Compare 24-Month Broadband Deals

A 24-month broadband deal is a contract between you and an internet service provider (ISP) that lasts for two years.

Pros and Cons of 12 Month Broadband Deals

Pros

  1. No long-term commitment: With a 12 month contract, you're not tied down to a single provider or package for an extended period, giving you the flexibility to switch if your needs change or a better deal becomes available.
  2. Easier to switch or upgrade: As your contract nears its end, you can reassess your broadband requirements and shop around for a new deal that better suits your needs, whether that's faster speeds, a cheaper price, or additional features.
  3. More frequent opportunities to find better deals: Broadband providers often offer attractive deals and incentives to new customers. With a 12 month contract, you can take advantage of these promotions more regularly, potentially saving money in the long run.

Cons

  1. Potentially higher monthly costs: In some cases, 12 month broadband deals may have slightly higher monthly prices compared to longer contracts, as providers often reserve their best deals for customers willing to commit for a longer term.
  2. Possible price increases within the contract term: While a 12 month contract offers price certainty for the duration of the agreement, providers may still increase prices in line with inflation or other factors. It's important to read the terms and conditions carefully to understand any potential price changes.
  3. More frequent administrative tasks for switching or renewing: With a shorter contract, you'll need to stay on top of your broadband deal more regularly, either shopping around for a new provider or negotiating a new deal with your current one. This can be time-consuming and requires more active management than a longer-term contract.

Tip: While 12-month deals may have slightly higher monthly costs than longer contracts, they offer more flexibility to switch providers or packages. Consider your priorities when choosing.

Broadband Providers Offering 12 Month Deals

Major Providers

Many of the UK's major broadband providers offer 12 month contracts, including:

  • Virgin Media: Known for its fast cable broadband services, Virgin Media offers 12 month contracts on a range of packages with average speeds up to 1130Mbps.
  • BT: The UK's largest broadband provider, BT offers 12 month deals on its ADSL and fibre broadband packages, with average speeds ranging from 10Mbps to 900Mbps.
  • TalkTalk: TalkTalk provides 12 month contracts on its Fast Broadband (ADSL) and Fibre packages, with average speeds up to 145Mbps.
  • Sky: Sky offers 12 month deals on its Superfast Broadband (FTTC) packages, with average speeds up to 59Mbps.
  • NOW Broadband: A subsidiary of Sky, NOW Broadband provides 12 month contracts on its Super Fibre (FTTC) packages, with average speeds up to 63Mbps.

Alternative Providers

In addition to the major providers, several alternative or smaller broadband companies offer 12 month deals:

  1. Hyperoptic: A full fibre (FTTP) provider, Hyperoptic offers 12 month contracts on its ultrafast broadband packages, with speeds up to 1Gbps.
  2. Direct Save Telecom: This budget-friendly provider offers 12 month contracts on its ADSL and fibre broadband deals, with average speeds up to 63Mbps.
  3. Community Fibre: Serving properties in London, Community Fibre provides 12 month contracts on its full fibre (FTTP) packages, with average speeds up to 3Gbps.
  4. Cuckoo: A newcomer to the UK broadband market, Cuckoo offers a single 12 month fibre broadband deal with average speeds of 67Mbps.

Did you know: Some smaller, local providers might offer competitive 12-month deals. Don't overlook these when comparing options.

Finding the Best 12 Month Broadband Deal

Compare Deals Based on Speed

When searching for the best 12 month broadband deal, one of the key factors to consider is speed. The right broadband speed for you will depend on your household's internet usage and the number of connected devices.

  • For browsing, email, and light streaming (1-2 people): 10-30Mbps (ADSL or FTTC)
  • For households with multiple devices and HD streaming (3-4 people): 30-60Mbps (FTTC)
  • For heavy internet usage, 4K streaming, and gaming: 60-1000Mbps (FTTC, FTTP, or Virgin Media cable)

It's important to note the difference between superfast and ultrafast broadband. Superfast broadband refers to speeds of at least 30Mbps, while ultrafast broadband delivers speeds of 100Mbps or higher. Ultrafast broadband is ideal for households with high internet usage or many connected devices.

Finding the Best 12 Month Broadband Deal

Tip: Look beyond the monthly price. Consider factors like setup fees, equipment costs, and any price increases after the initial contract period.

Cost Considerations

Another important factor when comparing 12 month broadband deals is the cost. Here are some key points to keep in mind:

  • Monthly price: Look at the monthly cost of the package and ensure it fits within your budget.
  • Overall contract cost: Calculate the total cost of the contract by multiplying the monthly price by 12. This will give you a clear picture of the total spend over the year.
  • Hidden fees and setup charges: Check for any additional costs, such as installation fees, equipment charges, or delivery costs. These can add up and significantly increase the overall cost of the contract.

Additional Features

When comparing 12 month broadband deals, consider any additional features or benefits that may be important to you:

  • Bundling options: Some providers offer discounts or special deals when you bundle your broadband with TV or phone services. If you're interested in these services, look for providers that offer attractive bundling options.
  • Customer service and reliability: Research the provider's reputation for customer service and network reliability. Look at customer reviews and Ofcom complaint data to get an idea of how the provider performs in these areas.
  • Additional perks: Some providers offer additional perks, such as free public WiFi, security software, or cloud storage. Consider whether these extras are valuable to you when comparing deals.

Alternatives to 12 Month Broadband Deals

30-Day Rolling Contracts

If you need even more flexibility than a 12 month contract offers, you may want to consider a 30-day rolling broadband deal. With these contracts, you pay for your broadband service on a month-to-month basis and can cancel at any time without penalty. This can be ideal for very short-term needs or if you're unsure about committing to a longer contract.

However, 30-day rolling contracts often come with higher monthly costs compared to 12 month deals, as you're paying for the added flexibility.

Longer Contracts (18 and 24 Months)

On the other hand, if you're happy to commit to a longer-term broadband contract, you may be able to secure a better deal or lower monthly prices. Many providers offer 18 or 24-month contracts with discounted rates or additional perks for customers who are willing to stay with them for a longer period.

Longer contracts can be a good option if you're settled in your home and don't anticipate any significant changes to your broadband needs in the near future. They can also provide stability and make budgeting easier, as you'll know exactly what you'll be paying for your broadband service for the next year and a half or two years.

Compare 18-Month Broadband Deals

An 18-month broadband contract is a type of agreement between you and your internet service provider (ISP) that lasts for a year and a half.

How to Switch Broadband Providers

Checking Availability

Before switching to a new 12 month broadband deal, it's important to check that the provider you're interested in offers services in your area. The availability of broadband services can vary significantly depending on your location, especially for fibre and cable packages.

How to Switch Broadband Providers

To check availability, you can:

  1. Use an online comparison tool: Enter your postcode into a broadband comparison website to see a list of available best broadband deals and various providers in your area.
  2. Check provider websites directly: Visit the website of the broadband provider you're interested in and use their postcode checker or availability tool to see if they offer services at your address.

Switching Process

Once you've found the best 12 month broadband deal for your needs and confirmed its availability, you can begin the switching process. Here are the key steps:

  1. Sign up for your new deal: Follow the provider's instructions to sign up for your chosen 12 month contract. You'll need to provide personal details and payment information to complete the process.
  2. Arrange installation: If your new broadband service requires installation, your provider will arrange an appointment for an engineer to visit your property. They'll let you know what to expect and any preparation you need to do before the visit.
  3. Cancel your old service: If you're switching from another broadband provider, you'll need to contact them to cancel your existing service. In most cases, your new provider will handle the cancellation process for you, but it's worth checking to ensure a smooth transition.
  4. Return any equipment: If you have any equipment (such as a router) from your old provider, you'll need to arrange to return it to avoid being charged. Your old provider will typically send you instructions and packaging for returning the equipment.

By following these steps and coordinating with your new and old providers, you can switch to a new 12 month broadband deal with minimal downtime and hassle.

Remember: Most providers offer a 14-day cooling-off period. If you're not satisfied with your new 12-month service, you can usually cancel within this time without penalty.

How Can I Avoid Paying High Upfront Costs for a 12 Month Broadband Deal?

When searching for a 12 month broadband deal, it's important to consider not just the monthly price, but also any upfront costs. These can include setup fees, installation charges, and equipment costs, which can add up quickly. Here are some tips to help you avoid paying high upfront costs:

  1. Look for deals with free setup: Some providers offer 12 month broadband deals with free setup, meaning you won't have to pay any upfront fees for installation or activation. Keep an eye out for these promotions, especially during peak periods such as Black Friday or the start of the academic year.
  2. Choose a provider that includes equipment: Many broadband providers include a free wireless router as part of their 12 month contracts. This can save you money on upfront equipment costs, as you won't need to purchase a router separately. Be sure to check the terms and conditions to confirm what equipment is included.
  3. Consider a broadband and phone bundle: If you need both broadband and a home phone line, opting for a bundle deal can often be cheaper than getting the services separately. Some providers offer discounted or waived setup fees for customers who bundle their services.
  4. Negotiate with your chosen provider: If you've found a 12 month broadband deal that meets your needs but has high upfront costs, try negotiating with the provider. They may be willing to waive or reduce certain fees, especially if you're a new customer or if you have evidence of a better deal from a competitor.

Remember, while a lower monthly price can be tempting, it's crucial to factor in all upfront costs when comparing 12 month broadband deals. A deal with slightly higher monthly payments but lower or no setup fees may work out cheaper overall.

What Should I Do If I Need to Move Home During My 12 Month Broadband Contract?

Moving home during a 12 month broadband contract can be a bit tricky, but there are several options available to you, depending on your provider and circumstances:

  1. Transfer your service: Many broadband providers allow you to transfer your existing contract to your new address. You'll need to contact your provider as early as possible to arrange the transfer and check if your new home is covered by their network. There may be a small admin fee for this service.
  2. Cancel your contract and start a new one: If your provider doesn't offer service at your new address, you may need to cancel your current contract and start a new one with a different provider. Check your contract terms for any early cancellation fees that may apply in this situation.
  3. Take advantage of home movers' deals: Some providers offer special deals for customers who are moving home, such as discounted installation fees or free equipment upgrades. Contact your provider to see if they have any home movers' packages available.
  4. Consider a short-term rolling contract: If you're unsure about committing to a new 12 month contract at your new address, you may want to consider a rolling monthly contract as a temporary solution. This gives you the flexibility to switch providers or packages once you've settled into your new home.

If you're renting, it's also a good idea to check with your landlord or letting agency about any restrictions on broadband installations or preferred providers for the property.

How Can I Avoid Paying High Upfront Costs for a 12 Month Broadband Deal

Frequently Asked Questions

When your 12 month broadband contract comes to an end, you'll have several options:

  1. Renew with your current provider: Your current provider may offer you a new 12 month deal or a longer contract with discounted rates. Be sure to negotiate and compare their offer with deals from other providers to ensure you're getting the best value for money.
  2. Switch to a new provider: If you find a better deal or a package that better suits your needs, you can switch to a new provider at the end of your 12 month contract without penalty.
  3. Move to a rolling monthly contract: If you're unsure about committing to another 12 month contract length, you may have the option to move to a rolling monthly contract with your current provider. This gives you the flexibility to switch or cancel at any time, but often comes with higher monthly costs.

It's important to be proactive as your contract end date approaches to avoid being automatically moved onto a more expensive out-of-contract tariff. Providers are required to notify you when your contract is coming to an end, so keep an eye out for these communications and use them as a prompt to reassess your broadband needs and shop around for the best deal.

In most cases, leaving a 12 month broadband contract early will result in early termination fees. These fees are typically calculated based on the remaining months left on your contract and can be substantial.

However, there are some circumstances in which you may be able to cancel your contract early without penalty:

  1. Cooling-off period: If you sign up for a broadband contract online, over the phone, or through a door-to-door salesperson, you have a 14-day cooling-off period during which you can cancel without penalty.
  2. Poor service or breach of contract: If your broadband provider fails to deliver the promised service or breaches the terms of your contract, you may be able to cancel early without fees. Keep records of any issues and communications with your provider to support your case.
  3. Moving to an area with no coverage: If you're moving to a new property where your current provider doesn't offer service, you may be able to cancel your contract early without penalty. You'll need to provide proof of your move, such as a tenancy agreement or utility bill.

If you're considering leaving your 12 month broadband contract early, it's best to contact your provider first to discuss your options and any potential fees.

12 month broadband deals can be an excellent option for students, as they offer flexibility and align well with the academic year. Here's why:

  1. Aligning with academic schedules: Most university courses run from September to June, which makes a 12 month broadband contract a good fit. You can start your contract at the beginning of the academic year and have it end when you're likely to move out of your student accommodation.
  2. No long-term commitment: With a 12 month contract, you're not tied into a lengthy agreement that extends beyond your time as a student. This is particularly useful if you're planning to move back home or to a different city after your studies.
  3. Flexibility to switch providers: As a student, your broadband needs may change from year to year depending on your accommodation and housemates. A 12 month contract gives you the flexibility to reassess your requirements and switch providers annually to find the best deal.

Some providers also offer student-specific broadband deals, which may include additional perks or discounts. These can be a good option, but it's always worth comparing them with standard 12 month deals to ensure you're getting the best value for money.

Keep in mind that student houses with multiple occupants may have higher internet usage, so opting for a fibre or high-speed broadband package can help ensure a reliable connection for everyone.

The equipment you need for your 12 month broadband deal will depend on the type of connection you choose. Here's a breakdown of the typical equipment required for each broadband type:

  1. ADSL: For standard ADSL broadband, you'll need a wireless router and a microfilter. The microfilter is a small device that separates your broadband and phone signals, allowing you to use both services simultaneously. You'll need a microfilter for each phone socket you want to use. Many providers offer a free router as part of your 12 month contract.
  2. Fibre (FTTC): Fibre-to-the-Cabinet broadband also requires a wireless router, but instead of a microfilter, you'll need an Openreach modem. This modem connects your home to the fibre network at the street cabinet. Your provider will typically supply both the modem and router as part of your 12 month deal.
  3. Fibre (FTTP): For Fibre-to-the-Premises broadband, you'll need an Optical Network Terminal (ONT) and a wireless router. The ONT is a device that converts the fibre optic signal into an electrical signal that your router can use. Your provider will install the ONT and supply the router as part of your package.
  4. Cable: If you choose a cable broadband deal from Virgin Media, you'll need a Virgin Media Hub (router) and a coaxial cable connection. Virgin Media will supply the Hub and install the necessary cabling as part of your 12 month contract.
  5. Mobile broadband: For mobile broadband, you'll need a 4G or 5G wireless dongle or a mobile WiFi hotspot (MiFi) device. These devices connect to the mobile network and create a WiFi signal that you can use to connect your laptop, tablet, or other devices. Your mobile broadband provider will typically supply the dongle or MiFi device as part of your 12 month contract.

In most cases, your broadband provider will supply the necessary equipment as part of your 12 month deal, either for free or for a small upfront fee. If you need to purchase any additional equipment, such as extra microfilters or a more powerful router, your provider should be able to advise you on compatible options.

The average speeds for 12 month broadband deals can vary significantly depending on the type of connection and the provider you choose. Here's a breakdown of the typical speed ranges for each broadband type:

  1. ADSL: ADSL broadband offers average speeds of around 10-11Mbps. This is suitable for light internet usage, such as browsing, email, and standard-definition streaming.
  2. Fibre (FTTC): Fibre-to-the-Cabinet broadband offers average speeds ranging from 35Mbps to 67Mbps, depending on the package you choose. This is suitable for households with multiple devices, HD streaming, and online gaming.
  3. Fibre (FTTP): Fibre-to-the-Premises broadband offers the fastest speeds, with average speeds ranging from 100Mbps to 1Gbps (1000Mbps). This is ideal for heavy internet users, 4K streaming, and households with many connected devices.
  4. Cable: Virgin Media's cable broadband offers average speeds ranging from 54Mbps to 1130Mbps, depending on the package you choose. This covers a wide range of internet usage needs, from basic browsing to ultra-high-definition streaming and gaming.
  5. Mobile broadband: Mobile broadband speeds can vary depending on your location, network coverage, and the type of device you're using. 4G mobile broadband can offer average speeds of around 20-30Mbps, while 5G mobile broadband can offer speeds of 100Mbps or more.

It's important to note that the actual speeds you experience may differ from the advertised averages, as they can be affected by factors such as your distance from the nearest cabinet or exchange, the quality of your home's wiring, and the number of people using the internet at the same time.

When comparing 12 month broadband deals, look for the advertised average speeds and consider how they align with your household's internet usage needs. It's also worth checking online reviews and speed test results for your chosen provider to get a more accurate picture of the speeds you can expect in your area.

Page last updated on: 26/06/2024

Page reviewed by: Brijesh Patel

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