British Gas

The UK energy market has been in the news for the energy price rises made by the Big Six energy suppliers. It has received flak from all over including from the UK government and the energy regulator Ofgem, which hinted on declaring a severe energy price cap in the near future. However, the dominating Big Six energy suppliers seem to show no concern towards the energy customers. They keep declaring energy price rises one after another. The recent one being British Gas which increased its electricity prices by a huge 12.5%. With the monopoly of the Big Six energy suppliers, who occupy almost 80% of the energy market, a big mass of the Britons find it difficult to get cheaper energy deals. With limited government intervention, the ball is now in the UK energy customer’s court, which can actually make a difference in their own life by switching UK energy […]

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After keeping a hold on the already frozen energy prices and proving its loyalty to its customers, the biggest energy supplier in Britain, British Gas would be pleasing its loyal customers with extra discounts and perks. Sounds like a dream? Well, the supplier has actually planned to make announcement in the month of April to invest £100m in customer loyalty schemes. Under the programme, the company would be offering considerable discounts on energy bills or Sky entertainment packages. It seems like British Gas is doing everything possible to retain customers and please the government. Recently, the government urged the big suppliers to do something for their loyal customers. It could be anything starting from discounts to perks as most of the sticky customers are on the Standard Variable Tariff, which is the most expensive tariff offered by energy companies. Ofgem had also put pressure on companies to reduce complex tariffs […]

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There has been a buzz of price hikes in the energy market as the Big Six suppliers have started announcing energy price increases across the board. EDF energy was the first one to declare that it would be raising electricity prices by 8% from March while Npower shook the UK government and Ofgem by announcing a 15% hike in electricity as well as 8.4% in gas prices. Experts feared that rest of the Big Six brigade would follow suit and the prediction seems to come to life as British Gas joins the trend. Although, there has been no confirmation from the supplier, it is supposedly planning to make a move in this direction. The biggest energy supplier of Britain is planning a 9% increase in energy prices causing the energy bills to inflate by £94. The company’s decision would affect more than 11 million customers, who will not be happy […]

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News that is spreading like wildfire in the UK energy market is that British Gas mails are injecting viruses in its customer’s PCs. Yes! This time it is the giant energy supplier at the receiving end of this cyber-crime. Hundreds and thousands of British Gas customers are receiving malicious mail which hijacks people’s PCs and then asks for ransom in return for logging them back. In looks and feel, these mails are superbly authentic as it uses the company’s branding. Sent with a title ‘Your summer gas & electricity bills’ the mail contains payment details and the amount the customer owes to the “gas and electricity supplier”. Link to view the detailed bill redirects the customers to a website that asks them to download a file. Do not download that file or else your PC will be attacked by the virus and it will be virtually hijacked. You will not […]

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British Gas Lost 400,000 Customers, blaming competition One of the Big Six energy suppliers, British Gas has seen a downward growth curve in the first half of 2016. The company has lost nearly 3% of its customers totalling the figure to 400,000. Its parent company Centrica has confirmed that the energy giant has lost £516m as per reports from January to June 30th. There is a noticeable loss of 13% in the total revenue and 12% in the operating profit. Centrica while pondering upon the reasons blamed this massive loss on the competitive environment. Another reason revealed was the end of long term contracts. While what seems like hiding behind these reasons, the company has made major changes to prevent further loss. It introduced a 5% cut on domestic gas bills in the month of March. This suggests the company’s aim to be more customer-friendly. Centrica when probed about Brexit […]

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