The TalkTalk hack investigation has taken a new twist after it was revealed a 15 year old boy has been arrested in relation to the crime.
The Northern Irish teenager was arrested under the Computer Misuse act in County Antrim on Monday (October 26th).Whilst enquiries are still ongoing it has been confirmed that a search of the boy’s address is currently under way.
The telecoms giant revealed the attack last week after hackers accessed the personal information of four million customers. It is not yet clear how security was breached but it is believed that everything from bank account details to pin numbers could potentially have been extracted from their servers.
Although initially fearing the worst, the company insists that the scale of the attack is much less severe than expected; apparently the stolen details are not enough for criminals to directly access bank accounts of those affected. Can we realistically believe this?
As one might expect, this statement has not stopped the backlash from angry customers. This worsened as many claim they found out about the breach of information from coverage of the story on news channels, and not from TalkTalk.
Following news of the arrest the company released this statement: “We know this has been a worrying time for customers and we are grateful for the swift response and hard work of the police. We will continue to assist with the ongoing investigation.”
The fallout of plummeting stocks and dwindling customer confidence comes as a huge blow to Talk-Talk. Embarrassing questions must be answered: how did a 15 year old boy outsmart one of Britain’s biggest corporations?
To the dismay of those affected the total fine for the company is estimated to be just £500,000 – a mere ripple in the sea of last year’s £1.8 billion turnover. Considering the level of the attack and the amount of customers affected this has been cited by investigators as completely inadequate.
However, culture secretary Ed Vaizey told the House of Commons on Monday that there was a strong possibility that following a government enquiry the company would have to compensate affected customers. It is not yet clear on the amount but if it transpires that personal details have been actively exploited, the pay-out sum could be considerable.
Investigations by the Metropolitan Police and the Information Commissioner’s Office (ICO) continue.