Mobile Phone Apps – For a better energy supply experience

December 17th, 2019
Mobile

Mobile phone apps have simplified the corporate scenario. Now, companies can directly communicate with their customers. It is the easiest way to reach out to the customer and create a personal connection. Along with the message to be communicated, the customers can also perform routine tasks by sitting at home. To serve the same purpose, energy suppliers in the UK are offering mobile apps. These apps are a handy tool to facilitate the clients to keep a tab on their energy accounts. It is also one of the easiest ways to manage their energy account with the supplier.

Mobile apps serve the following for energy customers:

  • Customer can send meter reading to the supplier directly through the app

  • Make bill payments through cards

  • Check previous meter readings and billing details

  • Direct debit manager

  • Check other account details

  • Place queries for the supplier

  • Supports monthly, prepayment and other types of payment methods

  • Get quick discount details

More…

This way, a mobile app can actually make the customer’s work very easy. It can act as a bridge between the customer and the supplier. Most of the energy suppliers are developing apps to ease client interaction. Some of the apps are very famous and have high reviews from the customers. Many customers like to use apps to save time and effort required for calling and visiting the supplier.

Find here, the top energy mobile apps! They can surely be the most useful tool for you. Below, we give you details about the mobile apps of the Big Six suppliers.

British Gas mobile app:

It is a well-designed app that can be used by both home and business customers. With soft design and easy navigation, the app provides features that includes:

  • Checking energy usage

  • Submit meter reading

  • Pay bills

  • Change direct debit payments

  • Account summary

  • Book an engineer

  • Emergency contact

  • Heating details

  • Help & support

  • Contact details

According to British Gas, the app saves time and makes billing hassle free. Considered as the most popular energy supplier app, it is being used by more than 1 million customers and has received 16,000 reviews on the App store. The latest version of the app has slightly poor customer rating with most of them giving it just two stars. Common complains are that they cannot delete the Meter reading history and more. Get a hands-on personal review from your friends and then decide to download the app. Download British Gas App.

E.ON Energy mobile app:

As of the statistics of January 2016, the E.ON energy supplier app has a rating of 3.5 stars. It is available for both Android devices and iPhone. If you are using E.ON energy then this app will be of great help.

The following are the key features of the E.ON energy app:

  • Track energy usage

  • Submit meter readings

  • Bill payment facility

  • Prepayment top up

  • Check account balance

  • Energy saving advice

  • Emergency contact details

EDF Energy mobile app:

Last updated in October 2015, the EDF energy app promises good performance. However, the current version has just 2.5 stars as the customer rating. The major complain is that few of the features are missing in the app. It is available for Android and iPhone users.

The following are the features of EDF energy mobile app:

  • Offers same login as your energy account

  • Provides detailed account info

  • Details of Direct debit

  • Submit meter reading

  • Live chat

Npower Mobile app:

As per the statistics of 2016, the app has 4 star rating. As per the ratings, this is the best app out of the Big Six energy suppliers. It looks smashing but is slightly slow in operation. Again, the user friendly navigation takes a back seat. Nonetheless, those who are familiar with it enjoy it to the hilt.

The following are the features of npower mobile app:

  • Submit meter reading

  • Complete billing details

  • Same login details as your online energy account

  • Live chat functionality

Download Mobile App for Android and iPhone users.

SSE mobile app:

Sadly, the app is only for the iOS users. If you are using an iPhone or iPad then you can use this app. The latest version (2016) of the app does not have many reviews but the overall rating is of 1.5 stars. This is relatively low when compared to the Big Six energy companies.

The following are the features of the SSE mobile app:

  • Submit meter readings

  • Pay bill through card

  • Check previous meter readings

  • Check billing history

  • Phone torch integration for meter reading

Scottish Power mobile app:

This one is for iPhone, Android and iPad users. In addition to the regular features, it also has integration with the Connect system. This helps to control the thermostat heating.

As of January 2016, the app has a 3 star rating. Users have often complained about errors in syncing current info and login issues. Some of them have criticised the user interface too.

The following are the key features of the Scottish Power smartphone app:

  • Submit meter readings

  • Control the heating system of your home

  • Changing the tariffs

  • Direct debit details and manager

  • Billing details

  • Usage details

  • FAQs and user help videos

These are the apps that would be helpful if you are purchasing energy supply from any of the Big Six energy suppliers. For more apps, we will keep you updated. You can also check reviews of the app before downloading any.

For more details about the energy companies in the UK, their tariffs and comparison with other suppliers, go through our website freepricecompare.com or call us on 02034757476.

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