Read the most frequently asked questions about hotels; see the answers, compare quotes and find the best deal to suit you.
How do I find the best hotel to suit my needs?
By comparing the various options available in the location you have chosen, you will be able to see which hotel will suit your needs best.
Your holiday might be a family break or a trip taken alone, and somewhere out there will be the hotel that is just right for you and your budget. You can find out more here: beginners’ guide to booking a hotel.
What are the various choices of hotel to pick from?
The most popular options are:
How do I choose a room?
The first thing to think about is the type of room you need, together with boarding requirements, such as single, double, twin or suite. Within these types, the hotel may have different grading such as standard or deluxe.
Are you aware…?
Depend on demand, season, how far ahead the booking is, hotels routinely charge different prices for the same room.
What choices are there for availability of food and drink?
The most common choices are:
All inclusive: includes all meals and drinks. Choice of drinks is lusually from a defined selection rather than free run of the bar
Bed and breakfast (B&B): includes the morning ‘breakfast’ meal
Half board: includes breakfast and one other meal, usually dinner
Full board: includes breakfast, lunch and dinner
What do the star ratings show?
These typically range from one to five, although some hotels have claimed six and seven star ratings. This would give the illusion their facilities go above a normal five-star hotels.
When is the best time to book a hotel?
Most hotels offer flexibility with a cancellation period or you can change your arrangements, up to 24 hours before your booking date
However, be aware that the closer you get to the booking date, the higher may be a booking fee or a cancellation fee, if one is charged. On the contrary, this can fall in the weeks, days or hours up to the booked date as the hotel will try to fill a vacant room.
Can I get an upgrade?
The best thing to do is to ask, and explain the reason. Many hotels will look upon such a request favourably, especially if they know the reason why.
What if my plans change?
Check your terms and conditions for cancellation periods or change of arrangements. It’s a good idea to take out travel insurance and see the cover you can get paying with a credit card.
Does travel insurance cover my belongings if stolen from my hotel room?
Most travel insurance policies will provide cover should this happen. We recommend you read through your Terms as you may find there are exceptions, such as if you share a room at a hostel.
Is there anything else a hotel offers?
Some other services to check out are:
A concierge service
For answers to any further questions, see our hotel guides.
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