One more subsidiary companies of the SSE group, SWALEC stands for South Wales Electricity; which supplies electricity across Wales. The company was procured by the SSE Group in the year 2000. Before that it was a government run company and was called South Wales Electricity Board (SWALEB). It was privatised in 1990 and got rebranded several times until finally got purchased by the SSE group in 2000 and continued with the name SWALEC.
SSE SWALEC and customer satisfaction:
The parent company SSE has around 10 million customers across the UK and has been one of the Big Six companies that dominate the energy market in the UK. It has earned high reputation through its customer services and has been ranked 6th in an independent survey done for choosing the best energy supplier in the UK. SSE scored 74% in customer satisfaction results as per the statistics of the survey in 2015.
SWALEC and the price change scenario:
The company followed price changes made by its parent company, the SSE group. The month of January 2015 saw it reducing its energy prices by 4.1% and the change was brought in effect from 30th April 2015.
SSE group announced an energy price rise by 8.2% in November 2013 and SWALEC followed it diligently. It reduced 4% prices to be in accordance with the UK government’s green levies initiative and so, the total price rise for the year 2013 was 4.2%.
For more information on SSE SWALEC, its tariffs and a fair comparison with other energy companies, go through our website www.freepricecompare.com or call us on 02034757476.