Headquartered at Perth Scotland, the energy giant SSE has a basic operation across Ireland and the United Kingdom. Formerly known as Scottish and Southern Energy plc, the company has been a leading generator and supplier of gas and electricity. It also provides services like gas storage, E&P, metering and more. It plays a dominating role in the UK’s energy market and has been an integral part of the ‘Big Six’ energy suppliers.
SSE formation details:
The company was formed in December 1998. It was formed as a single unit by merging Scottish Hydro Electric and Southern Electric. The company provides gas and electricity to 8.21 million customers(both domestic and commercial) over the largest distribution network, which crosses England, Scotland, Ireland and Wales. SSE is also very considerate about its customers and offers tickets through its reward programme.
The company has the following subsidiaries:
SSE Southern Electric
SSE & SSE Atlantic
SSE Scottish Hydro
SSE and customer satisfaction level:
The results of an independent survey done by YouGov suggests that nearly 74% customers were happy by the services of SSE in the year 2015. The company has a huge customer base that vouch for its services and support.
SSE and the price change scenario:
The company announced a price deduction of 5.3% in household gas prices which was in effect from 29th March.
The beginning of the year 2015 saw the energy giant lowering its prices by 4.1% and matched the footsteps of its competitors. The price cut was not implemented until 30th April 2013.
Another big price rise was observed in October 2013 when the company announced price rise by 8.2%. It was brought into effect from November 2013. It was applied to the tariffs of all the subsidiaries of SSE.
In December 2013, the company reduced its energy prices by 4% to support the government’s initiative of Green levies. It came into effect from March 2014. Thus, the total price rise in 2013-14 was 4.2%.