British Gas – Tariffs and Other Details
British Gas is renowned as the biggest gas and electricity supplier in the UK. Primarily dealing with energy supply for domestic use, the Big Six energy provider is a reckoned name in the UK energy market. Find here, all the details about the renowned gas and electricity supplier including the tariffs, quotes, charges and customer service report.
British Gas – Origin and Identity:
After 11 years of privatisation, British Gas demerged in the year 1997 to form the BG Group and the Gas Sales and Gas Trading, Services and Retail business. After which point, all the services formed part of the parent company Centrica. The company continues to serve as a home energy supplier for more than 12 million UK homes and has the biggest market share in the domestic energy supply market. British Gas is also known as Scottish Gas in Scotland and Nwy Prydain in Wales.
British Gas and the level of customer satisfaction:
According to an independent YouGov survey, British Gas has a huge number of gas and electricity customers to its credit. Out of all, 75% customers give it a positive nod for excellent customer service satisfaction. It is rated excellent in offering incentives and rewards. This clearly suggests that the gas and electricity provider reigns high on the domestic energy market and has a good connection with its customers. It is also the only Big Six energy suppliers that has not increased its domestic energy prices in 2017. If you plan to switch to their energy tariffs then it may prove to be one of the cheaper energy suppliers amongst the Big Six energy providers.
British Gas and the status of price rise:
It was in October 2013 that the company announced a 9.2% price rice in its energy supplies. The rise was brought in effect on 23 November 2013. In addition, the supplier announced three price cuts for customers that relied on their home energy plans. However, it has not raised gas and electricity prices in recent times, in fact, it has frozen its energy tariff prices until August 2017, which is contrary to the energy price increase announced by the rest of the Big Six energy providers.