Frequently Asked Questions On Broadband


Phone & Internet

Broadband FAQ (Frequently Asked Questions)

Get the answers to FAQs on Broadband, then compare prices to find the right deal for you.

Broadband is simply the name of a permanent internet connection which means that as soon as you’ve switched on your computer, you have internet access.

For further details look at our beginners’ guide to broadband.

Are there different types of Broadband?

Which type of service you choose may depend on your location and what you require. The three main options are:

  • ADSL: this run through your existing telephone network
  • Fibre optic called cable broadband and runs through glass or plastic cables; it provides a high speed internet connection
  • Mobile: internet is accessed via data card, USB dongle or in-built connection in your computer. This type uses your mobile phone network rather than a fixed line.

Are you aware…?

  • If you need unlimited broadband, there is a difference between this and what you might really require, which is ‘truly unlimited’ broadband.
  • Satellite: the internet feed is beamed to a satellite dish at your property

Can I get wireless Broadband?

When your Broadband service is installed, you have an option of taking advantage of wireless broadband for which you will need a wireless router.

A router will enable you to access the internet without any wires or cabling from anywhere within the router’s range, and from any wi-fi enabled device.

How do I know which Broadband packages are available in my area?

Enter your postcode when you go through out process for obtaining a quote and you can be shown the various options available to you.

What does line rental mean?

Line rental is the fee you need to pay to your internet service provider which then provides the Broadband cable.

What is the meaning of a first-year cost?

This relates to the cost of your first year of having a broadband package, regardless of short-term introductory offers. You will be able to see the prices next to your options when you go through the Free Price Compare’s quote process.

What are Broadband bundles?

When other services, such as telephone and digital TV, are tied in with your broadband connection for a complete monthly fee, it is referred to as a Broadband bundle. This type of package is usually cheaper and easier than purchasing individual services.

What does unlimited Broadband mean?

When you have unlimited broadband it means you can use the internet as much as you like with no restrictions or added charges. However, you may need a product known as ‘truly unlimited’ broadband. This is because many policies carry certain restrictions and you may not be getting what you thought you signed up for.

What about Broadband speed?

Think about this when you are choosing your option as it is likely to be a key factor. Find out more by reading here about broadband speed before making your decision. You may also find it useful to look at our tips for boosting broadband speed.

Is there anything else I should be aware of?

Hardware, security and parental controls are some of the extras that might appeal to you; in addition read about our money-saving tips on Free Price Compare’s broadband guides.

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