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In a strict move to stop UK energy suppliers from making blunders, Ofgem snapped a huge fine of £260,000 on the small energy company E. It announced the fine on the grounds of unethical behaviour by the gas and electricity supplier. The energy regulator stated that representatives of the UK energy provider E were misleading the customers by claiming to be an independent price comparison service provider. The energy regulator also revealed that the representatives of E used a misleading approach on their door-to-door campaign and were hiding their identity about being the representatives of E. Also, UK energy supplier E was blamed to be so negligent that it did not conduct criminal records checks. This was certainly unacceptable especially when E continued this practice from 2014 to 2017 while still being aware of the entire scenario. The company accepted its mistakes and is ready to pay £260,000 as a […]

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The energy market faced a sudden halt when the Big Six energy supplier British Gas announced the removal of its Standard Variable Tariffs. With such an announcement, energy customers might have started dreaming of cheaper energy bills but this may not work out the same way it seems. UK energy experts suggest that it is the other way round as the announcement may not give the cheapest energy bills to the customers of British Gas. They may benefit a bit but certainly not much. Want to know why? Find out here. Firstly, British Gas would be striking off its Standard Variable Tariffs from April 2018 meaning that the expensive SVTs would be out of picture only after the winter period. Therefore, you still have to pay heavy energy bills in winter and your idea of cheap winter energy bills has conveniently gone. However, you can still switch to cheaper energy […]

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As Npower plans to exit the UK energy market, reports suggest that its parent company Innogy has suffered losses of £427m due to the pressure building up in the UK home energy market. Npower, the Big Six gas and electricity supplier suffered a loss of £96m this year and is feeling the pressure of the government’s energy price cap initiative. Being a Big Six supplier, it has been blamed for not offering cheaper energy deals to the domestic energy customers. Prime Minister Theresa May has announced an energy price cap, which is expected to be implemented from winter 2018. As per the declaration, price capping would be on the Standard Variable Tariffs offered by the UK gas and electricity providers. By shifting the customers on SVT, the Big Six close all doors of cheap energy bills for its customers. Npower also faces stiff competition from the new energy suppliers that […]

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One of the best things done by energy regulator Ofgem is to cap the Pre-payment meter installation charges. With effect from January 2018, this cap would help UK energy customers switch to pre-payment meters. Till now they had to pay up to £900 each for the installation cost which is a sum total of the court fees and cost associated with dog handlers or locksmiths, if they are needed. If statistics are to be believed then around 40,000 people pay a heavy installation fee if the court orders their gas and electricity supplier to install a pre-payment meter. An average cost of £400 needs to be paid by the customers who are actually looking forward to getting cheap energy bills. Some of the UK energy suppliers are compassionate enough to waive off these charges and offer such meters for free. To maintain a balance, Ofgem has announced a Pre-payment meter […]

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Energy UK, the trade association of UK gas and electricity suppliers, aimed at suggesting reforms in the energy industry, declares switching principles for customers on smart prepayment meters. The whole idea is to facilitate the customers with a smooth energy swap before, during and after the switch to gas and electricity supplier. As Energy UK has 100 suppliers, those who agree on the principles can help streamline the switch made by customers on smart meters. As per the declaration, gas and electricity suppliers that agree and sign these principles will enforce them while rolling out the smart prepayment meters. This would be done instantly by some UK energy suppliers or within the immediate one and half year by others. This is done with an aim to support customers on smart prepayment meters to make a smooth switch to energy suppliers offering cheaper energy deals. Some of the gas and electricity […]

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The Big Six energy supplier British Gas lived up to its words and has kicked out Standard Variable Tariffs for its nwww ew customers. According to energy experts, the announcement that will come into effect from April 2018 is a result of the government’s constant pressure to apply energy price cap on SVTs. The Big Six gas and electricity providers were already under scrutiny for earning huge profits from customers on Standard Variable Tariffs and a cap on it was the most obvious solution to combat energy price rises and to dismantle the monopoly of the Big Six suppliers on the energy market. Although, the energy price cap is expected to come in effect from winter 2018 the announcement has shook the energy market especially the Big Six energy suppliers. There was a strong opposition for the energy price cap from the Big Six suppliers but the government seemed unperturbed. […]

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