Business Broadband: The Most Frequently Asked Questions


Phone & Internet

Business Broadband FAQ (Frequently Asked Questions)

Read the most frequently asked questions about business Broadband; see the answers, compare quotes and find the best deal to suit you.

What is business Broadband?

Packages for business broadband are good for firms that rely on internet connection for their business to be running and it offers features that may not be relevant for an average home user.

You can find out more here: our beginners’ guide to business broadband.

Is business Broadband necessary to run my business?

You may find you get very beneficial features including:

  • Priority network access
  • Priority customer support
  • Free domain names, web space and email addresses
  • VoIP services
  • Free static IP addresses
  • Free antivirus and spam protection

What do you mean by domain names, web space and email addresses?

They are the basic ingredients of a company website:

  • Domain name: a unique name given to your website, for example www.freepricecompare.com
  • Webspace: this is where your website is hosted on the worldwide web
  • Email addresses: this is made up of text and your domain name, for example your.name@freepricecompare.com

For more information, read our article on how to build a business website.

What is meant by a static IP address?

A static IP address is beneficial as it allows for flexibility for activities such as logging on to your office computer from any location in the world that has internet connection.

Most business Broadband providers will supply you with 24/7 customer support.

What does priority network access mean?

In peak times of internet use your business will be given priority, therefore improving your office internet connection over precedence by home users.

What is meant by priority customer support?

Most providers of business Broadband will offer you 24/7 customer support which also gives you priority over a home broadband user.

What is antivirus and spam protection?

Antivirus software is important as a ‘firewall’ as it could prevent your computer or office network from being infected by a virus or Trojan; these can be expensive to sort out. Spam protection filters and phishing emails will also be of huge benefit to protect you from online viruses which could prevent you being able to work.

What do you mean by VoIP services?

This is a service which could save you money by making it cheaper for to make phone calls in your business environment; this is because the calls are hosted over the internet. If you make a lot of international calls in your business, this is very beneficial and could save you a great deal of money.

For answers to any further questions, see our

broadband guides.

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