Compare Exclusive Hyperoptic Broadband and TV Deals

Hyperoptic was first awarded the coveted title of Best Superfast Broadband by IPSA back in 2013, just two short years after the company's launch. They have then gone on to win this award six more times by 2018. IPSA has since awarded Hyperoptic the title of Best Business ISP 2019 and Best Customer Service 2019. The recognition from IPSA has since been joined by a host of other impressive plaudits, including Broadband Provider Of The Year 2021 in the Connected Britain Awards, Fastest Ultrafast Broadband Provider (Downloading) 2020, Fastest Ultrafast Broadband Provider (Uploading) 2020 (both awards by Broadband Genie), and both the Service Award and the Innovation Award in the 2020 Simples Awards from Compare The Market.

The business has also been recognised for its commitment to inclusion, having won the Digital Inclusion Gold Award in the 2022 Choose Broadband Awards, and named the Best For Inclusion Winner in the 2021 Choose Broadband Awards. With such a trophy cabinet to its name, Hyperoptic has shown itself to be an internet service provider that is fast becoming a leader in its market. This is borne out by perhaps the most important award of all: Hyperoptic has an "Excellent" 4.5 rating on Trustpilot, with its customers proving to be four times as likely to recommend its services than users of other major providers.

There are four different speeds that Hyperoptic customers can choose from, each of which are suited to a range of different activities and stand strong, even when compared to the very best TV and broadband deals in the UK.

All Hyperoptic packages are free from download limits, which means that customers can really maximise the benefits of the speed on offer.

Remember: All Hyperoptic packages come with unlimited downloads, so you can stream and browse without worrying about data caps.

As Hyperoptic operates on its own separate network, there is no need to pay any line rental charges. This also provides an extra layer of flexibility, as customers are free to choose a combined broadband and home phone package or a broadband-only deal.

As a relatively new player in the broadband market, the Hyperoptic network is growing in size and offering connectivity to increasing numbers of postcodes across the UK. This does, however, mean that these services are not currently as accessible as other service providers, which typically leverage the BT Openreach network.

Currently, Hyperoptic connectivity is most commonly found in new housing and apartment complexes, however, you can see if your postcode is covered by the network using the Hyperoptic coverage map here.

It is currently available in just over 60 towns and cities across the UK, however, Hyperoptic only expands its network coverage on a building-by-building basis. Currently, the towns and cities offering Hyperoptic connections include Liverpool, Edinburgh, Nottingham, London, York, Sheffield, Milton Keynes, Hartlepool, Glasgow, and Manchester.

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Hyperoptic's fastest package isn't quite as speedy as the Gig1 broadband offered by Virgin Media, which claims to offer average speeds of 1,130Mb. Naturally, however, there are a range of other factors that come into play, including local coverage.

It's also worth noting that Virgin Media does not offer symmetrical upload and download speeds with this package, so while download speeds are slightly faster, it only offers upload speeds of 52Mb. These reduced upload speeds can impact a range of online activities, including file transfers, video calling, and gaming.

Hyperoptic has a proven record for providing excellent, fast broadband services to customers across the UK. In fact, the brand has won awards for both its broadband packages and its customer service, including the Best Consumer Internet Service Provider (ISP) at the Service Providers' Association (ISPA) UK Awards.

Although the brand isn't yet widespread enough to be included in Ofcom research, Hyperoptic has received more than 10,000 5-star customer satisfaction reviews on Trustpilot.

All Hyperoptic broadband packages come with a free Hyperhub. Hyperhubs are dual-band and fully optimised to enhance the benefits associated with the Hyperoptic network.

Customers who take out a Fast or Superfast package will receive the ZTE Hyperhub, which is a quality superfast router with integrated VoIP support for landline calls.

Ultrafast and Hyperfast customers will receive a Nokia Hyperhub, which is a business-grade router that is equipped with additional antennas. It also utilises channel optimisation and automatic band steering to minimise interference and deliver the best quality signal 24/7.

Did you know: Hyperoptic provides different routers based on your chosen package speed, with faster plans receiving more advanced equipment.

Hyperoptic offers two main broadband router models, each with distinct features and specifications tailored to different broadband plans. Here's a comparison table highlighting the key differences between the Nokia Hyperhub and the ZTE Hyperhub:

Which Hyperoptic Broadband Router Offers Better WiFi Performance?

The Nokia Hyperhub is the more advanced router offered by Hyperoptic, providing superior WiFi performance compared to the ZTE Hyperhub. With a maximum WiFi speed of 2,920 Mbps, the Nokia Hyperhub can handle faster broadband plans and deliver a better overall wireless experience.

The Nokia Hyperhub also features 7 antennas and automatic WiFi band steering, which helps to optimize the connection for each device and ensure the best possible performance. In contrast, the ZTE Hyperhub has only 4 antennas and lacks WiFi band steering capabilities.

What Additional Features Does the Nokia Hyperhub Offer?

One of the standout features of the Nokia Hyperhub is its support for Nokia's Beacon mesh WiFi technology. This allows you to extend your wireless coverage throughout your home by adding Nokia Beacon devices, creating a seamless and reliable WiFi network.

The Nokia Hyperhub is typically provided for Hyperoptic's faster broadband plans, including 500 Mbps and 1 Gbps speeds, ensuring that you have a router capable of handling these high-speed connections.

How Does the ZTE Hyperhub Compare to the Nokia Hyperhub?

The ZTE Hyperhub is a more basic router compared to the Nokia Hyperhub, offering WiFi 5 (802.11ac) support and a maximum WiFi speed of 1,167 Mbps. While it may not provide the same level of performance as the Nokia Hyperhub, it is still suitable for Hyperoptic's slower broadband plans, such as 30 Mbps, 50 Mbps, and 150 Mbps.

The ZTE Hyperhub features 4 Gigabit Ethernet ports for wired connections, but it lacks some of the advanced features found in the Nokia Hyperhub, such as WiFi band steering and mesh WiFi support.